What are the responsibilities and job description for the Product Marketing Manager -AI Agent position at SendBird?
We're looking for a Product Marketing Manager to craft compelling narratives and build high-impact assets that drive the adoption of AI agents. If you're a storyteller at heart who believes in the power of great assets, and are ready to win in one of the fastest-moving and most transformative industries, this is where you belong.
Our Product Marketing Manager (PMM) will focus on asset development and storytelling to equip our go-to-market teams with compelling narratives and high-impact materials. In this role, you will collaborate cross-functionally with Design, Sales, and Product teams to craft sales enablement assets, refine messaging, and build public-facing materials that clearly articulate Sendbird’s AI agent value. Your work will help shape how we position our AI agent product and ensure our stories resonate with our audience—from enterprise decision-makers to product users.
This is a 6-month temporary position that could have the option to extend or convert to full-time. This position reports onsite in our San Mateo office at least 3 days per week.
What you’ll do
- Develop high-impact sales assets : Create pitch decks, sales playbooks, one-pagers, and case studies that enable Sales and GTM teams to articulate Sendbird’s value
- Own public-facing content – Work with Design, Marketing, and Product to craft website pages and solution briefs that drive market awareness and adoption
- Collaborate with cross-functional teams – Partner with Sales, Product, and Design to ensure all materials align with product positioning and sales strategy
- Refine messaging and storytelling – Translate product capabilities into clear, compelling narratives that not only resonate with our target audiences but also differentiate us in a highly competitive AI market
- Support product launches – Develop launch collateral and GTM assets that amplify new features across channels
Who you are :
What you bring :
Why join us?
Pay Transparency
We set standard cash compensation ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $70 - $80 / hour. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Sendbird is on a mission to build the AI workforce of tomorrow. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4, of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.
By combining omnichannel AI with our battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents that deliver meaningful customer connections at scale.
Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other top investors.
Salary : $70 - $80
