What are the responsibilities and job description for the Concierge- Seneca Manor position at Seneca Place?
Be Part of the Change! Concierge at Seneca Manor
Seneca Manor is seeking a friendly and dependable Concierge to join our team under exciting new leadership! We offer a new payscale, fresh opportunities, and a chance to be the welcoming face of our community.
Why Choose Seneca Manor?
- New Management, New Focus: Be part of a positive and supportive work environment under new leadership.
- Competitive Pay: We offer a newly implemented pay scale to recognize your service excellence.
- Meaningful Work: Provide exceptional service, creating a positive first impression and exceeding resident expectations.
- Growth Opportunities: Develop your customer service skills and collaborate with a dynamic team.
Responsibilities:
- Warmly greet and welcome residents and guests, fostering a sense of belonging.
- Answer phone calls, emails, and inquiries promptly and professionally.
- Assist residents with requests, ensuring a smooth and comfortable experience (deliveries, transportation, maintenance, etc.).
- Maintain a clean, organized, and inviting front desk area for a positive first impression.
- Provide residents and guests with information about the community and surrounding area.
- Collaborate effectively with other departments to guarantee seamless resident care.
Qualifications:
- Excellent communication and interpersonal skills to build rapport and connect with residents.
- Customer-centric mindset with a passion for exceeding expectations and resolving issues.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficiency in Microsoft Office and relevant software for efficient task completion.
- Ability to remain calm, professional, and helpful under pressure.
- Previous customer service experience a plus, but we're eager to train passionate individuals!
Are you a friendly, dependable, and service-oriented individual? We encourage you to apply!
Join Seneca Manor and embark on a rewarding career focused on innovation, resident satisfaction, and creating a welcoming community experience!
