What are the responsibilities and job description for the Senior Learning & Development Specialist position at Seneca Resorts & Casinos?
Senior Learning & Development Specialist (req6083)
Job Number : req6083
Job Title :
Senior Learning & Development Specialist
Number of Openings :
Job / Employment Type :
Country :
State / Province :
New York
City : Niagara Falls
Job Category : Human Resources
Career Level : Experienced
Level of Education :
High School Diploma / GED
Years of Experience :
4-6 years
Position Description
The Senior Learning & Development Specialist is responsible for planning and implementation of services and programs to enhance recruitment, retention, development and promotion of Seneca employees within SGC. Responsibilities include : design and implementation of workshops and training to develop knowledge, skills and abilities of Seneca Leadership participant; coaching of participant clients in developing career plans, searching for outside training resources which meet development needs, advocating with business management to create opportunities for enrolled Seneca advancement; coaching and counseling participants on business management practices. All duties are to be performed with the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Develop, design and implement effective strategies to recruit, retain, develop and promote qualified Seneca employees.
- Promote compliance with and understanding of the Seneca Career Development Policy and the Seneca Nation of Indians Tribal Employment Rights Ordinance (TERO) as related to training and employment opportunity.
- Maintain information systems to insure that employment, training, and education data are accurate and current; and generate reports, as requested, to insure appropriate services, programs, and participation.
- Maintain communication systems and methods to insure appropriate notification and effective public relations within SGC and the Seneca communities.
- Assist in all aspects to insure that Seneca Leadership programs meet the needs of Seneca employees and are administered in an efficient and equitable manner.
- Provide guidance to Seneca employees, either individually or in groups, regarding career ladders, learning, and general knowledge of opportunities within SGC.
- Liaison with departments to advance Seneca Career Development to proactively seek opportunities, determine required knowledge, skills and abilities, project future opportunities and explore training options.
- Advocate for Native employees in general, as needed.
- Cooperate with the Seneca Gaming Authority to ensure compliance with all rules and regulations of the Seneca Gaming Corporation.
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
- Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
- Must complete all required SGC Training programs within nine (9) months from commencement of employment.
- Attend all necessary meetings.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.
Position Requirements
Eachposition has varying minimum qualifications. In the absence of fullyqualified candidates, some requirements may be waived.
Education / Experience :
Physical Requirements and Work Environment :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
