Description

The Senior Friendship Center has an opening for

Caregiver Resource Manager

People Helping People has been the foundation of Senior Friendship Centers for over 50 years, and we are looking for a dynamic Caregiver Resource Manager! This position will enhance the value of our Caregiver Resource Center through innovative programs and outreach while also keeping accurate records for grants data.

The Caregiver Resource Center offers support groups and classes, reference materials, a library of vital resources, and access to local and state resources for caregivers who live with and care for someone with dementia and/or other frailties of aging.

Click Here to Learn More:  Adult Day Care and Caregiver Resources

We are looking to hire an organized and innovative thinker with excellent interpersonal and communication skills. The ability to provide compassionate guidance, accurate information, problem-solve, and meet deadlines are a must. The position will involve frequent traveling between two locations within Sarasota County.

The mission of the Senior Friendship Centers is “we build vibrant communities by advancing wellness, connection, and enrichment throughout the journey of aging.” Older adults throughout four counties in Southwest Florida rely on Senior Friendship Centers for help with nutrition, adult day services, social engagement, education, help in times of crisis, and so much more.

This is a 30 hour/week full-time, Monday - Friday position with benefits including, health, dental, vision, life insurance, 403b with employer match, generous PTO, paid holidays, and more! If you are interested in joining our growing team and sharing your talents with Senior Friendship Centers as our Caregiver Resource Manager, we want to hear from you!

Essential Functions:

Operational 

• Oversees grant funded activities including development of new initiatives, resource streams, effective monitoring, and delivery of caregiving services.
• Oversees and manages the department’s grants data, ensuring accurate entry and reporting.
• Develops and implements Caregiver Resource Center programs.
• Directs policies and procedures to attain program objectives and goals.
• Participates in targeted outreach activities and community events to support the ADS and CRC programs and the organization’s mission.
• Responsible for coordinating and outsourcing contracted Support Group Therapists.
• Responds to inquiries made to CRC. Provides caregivers with assistance and information regarding CRC activities, supporting organizations, and other community resources.
• Oversees quality assurance in the program’s service delivery including clinical care and documentation as required to meet standards and licensing requirements.
• Maintains documentation and data entry according to program guidelines.
• Assists with program sustainability through budget preparation and monitoring, the development of new programs, and grant management.
• Develops and contributes to the CRC Newsletter.

 Organizational: 

• Attend staff meetings, training, and seminars as required.
• Report any incident of abuse or neglect as mandated by state guidelines.
• Must comply with HIPAA regulations and OSHA laws and safety guidelines.
• Must comply with all Senior Friendship Centers personnel policies.
• Must protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.

Supervisory Responsibilities:

• Volunteers

Work Environment:

• Work environment may vary between locations and include stairs, office space adaptation when traveling, and a moderate noise level.  
• Senior Friendship Centers is a drug free and smoke free workplace.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:

Please note: while this job description is intended to be an accurate reflection of the primary requirements of the job, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Management reserves the right to add or remove duties, responsibilities, and activities at any time with or without notice when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

Qualifications

Competencies:

• Knowledge of and the ability to adhere to a professional code of ethics.
• Excellent customer service and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Self-starter, ability to work independently.
• Excellent time management skills.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and adapt to the needs of the organization.
• Ability to interact professionally with all staff, clients, volunteers, and community partners.
• Must be friendly, flexible, able to handle challenges, and able to work with limited supervision.

Education, Experience, Licenses, and Certifications:

• A Bachelor's Degree in Health Care Services, Social Services, or a related field preferred, or at least 4 years’ of professional experience in a related field.
• Development and management of Grant Programs experience preferred.
• Minimum of one year of supervisory capacity experience in a social service or health care service setting preferred but not required.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint). Must have experience using computer software applications for record management and the ability to quickly learn the organization’s systems.    

Physical Demands:

• Prolonged periods sitting, standing, and walking.
• Must be able to lift 20 pounds.
• Must be able to independently access various departments of a given location.

Travel:

• Travel to both Sarasota and Venice locations will be required.
• Travel to various locations for outreach will be required.
• Must have reliable transportation.
• A valid driver’s license and proof of insurance are required for all work related travel.

Additional eligibility requirements:

• Satisfactory clearance of a fingerprint based, level II background screening, tuberculous test, and pre employment substance abuse testing is required.
• Must be authorized to work in the United States.

Affirmative Action/EEO statement:

It is the policy of Senior Friendship Centers to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company sponsored employee activities.