What are the responsibilities and job description for the Bilingual Spanish/English Call Center Representative position at Senior Health Solutions?
Company Overview
Senior Health Solutions is a state licensed agency that specializes in Medicare Life and Health Insurance. We take pride in outstanding customer service and deliver quality service to all.
This is not a remote position.
Job Summary
As a Call Center Agent, you will be trained to help customers with their Medicare questions or needs by providing them with the information they need to make informed decisions. We offer an extensive paid training program, good benefits, and the opportunity to set your own financial goals.
Job Requirements
Senior Health Solutions is a state licensed agency that specializes in Medicare Life and Health Insurance. We take pride in outstanding customer service and deliver quality service to all.
This is not a remote position.
Job Summary
As a Call Center Agent, you will be trained to help customers with their Medicare questions or needs by providing them with the information they need to make informed decisions. We offer an extensive paid training program, good benefits, and the opportunity to set your own financial goals.
Job Requirements
- Must be fluent in speaking, reading, and writing both English and Spanish
- Active Listening Skills, able to give full attention to what clients are saying, taking the time to understand the points being made, and not interrupting at inappropriate times.
- Ability to multitask
- Good computer and keyboarding skills
- Ability to learn new software quickly
- Outgoing and energetic attitude
- Previous Call Center experience a plus (not required)
- Pleasant phone voice
- 1st Year Income $75,000-$100,000 (estimated)
- Bonus and Commission
- Health Insurance
- 401k (with a partial match)
- Paid Training
Salary : $75,000 - $100,000
