Office Assistant

Join Our Team as an Office Assistant at Senior Helpers – Where Your Skills Make a Difference!

Are you an organized, energetic, and customer-focused individual looking for a meaningful role with room for growth? Senior Helpers is seeking a dynamic Office Assistant to join our compassionate and dedicated team! This is your chance to play an essential role in supporting the smooth operation of our office while helping improve the lives of others.

At Senior Helpers, we value our team members as much as we value our clients. We offer a friendly, supportive environment where you can thrive and make a real impact every day. If you’re passionate about helping others and want to be part of a Great Place to Work® Certified team, we want to hear from you! Monday through Friday 9-5pm 

What We Offer:

• Health Insurance – Comprehensive coverage to keep you and your family healthy.

• Paid Time Off – Enjoy your well-deserved time off to recharge.

• Pay On Demand – Get paid when you need it with our pay-on-demand option.

• Bonus Structure – Earn bonuses based on performance.

  • Including opportunity for weekly bonuses based on office and individual performance

• Varied Discount Programs – Access discounts on products and services.

What Will You Do as Our Office Assistant?

You will be the backbone of our office, helping with daily tasks that keep everything running smoothly. Here’s what you’ll be doing:

Customer Service Excellence:

• Provide exceptional service by answering calls and assisting clients, caregivers, and internal teams with their needs.

• Input client leads, manage follow-up communication, and ensure new clients receive a warm welcome.

• Assist with caregiver training and introduce them to clients, making sure both are well-supported.

Recruitment Support:

• Conduct reference and background checks for new caregivers.

• Help onboard and orient new hires to ensure they feel confident and prepared for their roles.

• Support recruitment efforts and collaborate with the team to select the best candidates.

Clerical & Organizational Support:

• Organize and maintain client and caregiver files, ensuring that all documentation is accurate and easily accessible.

• Manage office tasks like sorting mail, data entry, and file maintenance.

• Help with various administrative duties and projects as needed.

On-Call Rotation:

• Participate in an on-call rotation to assist the team with urgent office or client needs, ensuring we are always there for those who rely on us.

What We’re Looking For:

• At least two years of experience in an office assistant role (previous healthcare or caregiver experience is a plus, but not required).

• A positive, team-oriented mindset with excellent communication skills.

• Adaptability and composure in sensitive situations.

• A passion for customer service and a commitment to delivering top-notch support to clients and caregivers alike.

• A desire to work in a fast-paced, dynamic environment where no two days are the same!

Why Senior Helpers?

• Great Place to Work® Certified: 91% of our employees agree – Senior Helpers is a great place to work! We believe in empowering our team members and fostering a positive work culture.

• Work Independence: We trust you to manage your tasks without micromanagement and encourage independent thinking.

• Variety and Engagement: Every day brings something new – enjoy a role that keeps you engaged, uses your skills, and provides plenty of opportunities for growth!

Ready to Join Our Team?

If you’re looking for a rewarding position where you can make a real difference, apply today to become an Office Assistant with Senior Helpers!