What are the responsibilities and job description for the Care Team Manager position at Senior Helpers - Glendale?
Great companies need great leaders. The Care Team Manager (CTM) will be responsible for overseeing, managing, and developing caregivers within the franchise territory. This will include all caregiver hiring, recognition programs, training, and performance improvement.
Example of Job Duties:
- Building strong teams
- Develop engaging training programs, conduct on-the-job coaching visits, and ensure every caregiver feels valued and empowered.
- Recognizing hard work, and help caregivers grow in their roles.
- Lead fun recognition programs like Caregiver of the Month and celebrate outstanding performance with creative rewards and acknowledgments.
- Manage attendance
Examples of Qualifications:
- CNA or LPN with people management preferred
- Must have minimum of one year experience managing employees, hiring and/or on-boarding required, preferably in a healthcare-related setting.
- Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
- Experience in conflict management
- Ability to use critical thinking to proactively prevent and solve problems.
- Ability to visit clients’ homes in the assigned territory.
- Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
- Ability to learn software programs quickly.
- Strong communication skills
- Ability to work independently and as part of a team.
Why Join Us?
- Great Place to Work® Certified
- Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.
- Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony.
Examples of Job Benefits:
- Paid Time Off
- Pay On Demand
- Bonus structure
- Varied Discount Programs
About Senior Helpers of [Location Name]:
We are a proud franchisee of SH Franchising, LLC, operating as Senior Helpers®. Our services encompass specialized care for individuals with chronic disease, as well as companion& personal care for seniors who need assistance with daily activities.
Our mission is to deliver compassionate care that enhances the quality of life for our clients, their families, and our dedicated employees.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
