Compensation : $40,000 - $45,000 a year
At Senior Helpers of Waukesha, we are passionate about providing compassionate, high-quality in-home care that allows seniors to live independently and with dignity. We are seeking an experienced and highly motivated Office Manager to join our dedicated team, servicing Brookfield, Butler, Delafield, Pewaukee, Elm Grove, New Berlin, North Prairie, Wales and Waukesha. If you have worked in home health care, we would love for you to apply!
In this role, you will oversee three categories :
Caregiver Management :
- Assist with the full caregiver life cycle :
Manage job ads and applicant tracking
Coordinate and schedule caregiver interviews / perform on the spot walk in interviewsProcessing applications (interviews, reference checks, background checks)Preparing onboarding paperwork with your payroll processor and also at the onboarding / orientation session at your officeDevelop and maintain new hire packets and employee handbooksInviting caregivers to orientationInput caregiver data into the home care software / cross reference for accuracyInvolvement in Training caregivers in the Center of ExcellenceManage caregiver schedulesResolve paycheck issuesTracking driver's license & auto insurance & testsManage caregiver timekeeping :Data-entry of clients and caregivers hours into software system
Helping caregivers with clock in / out questionsOrganize timesheets with the scheduling calendar in the home care softwareTrack and report late, missing, or incorrectly filled-out timesheets to managementClient Relations :
Cultivate strong client relationshipsPrepare and distribute client welcome packetsManage client leads in the Contact Manager, including mailing appropriate materials and ensuring accurate record-keepingMaintain organized and accessible client filesResolve any billing inquiries with the client accountFoster effective communication with clients, families, caregivers, and other stakeholdersOffice Operations :
Answer and screen incoming phone calls professionally and courteouslyPerform general office duties as assignedPlay a crucial role in the day-to-day operations of our officeOrdering office suppliesEnsure smooth and efficient administrative support to our caregiving teamMaintain accurate client and employee recordsJob FairsPosting on Social MediaIdeal Candidate :
2 years of experience in home health or related field (required)Familiar with a variety of home care concepts, practices and procedures1 years of experience in management, recruiting, and HR on-boardingThorough understanding of State Regulations for Home HealthExcellent organizational, communication, and interpersonal skillsProficiency in Microsoft Office Suite and other relevant softwareStrong problem-solving and decision-making abilitiesStrong organizational skills and the ability to manage prioritize tasks effectivelyExudes a positive and compassionate attitude with strong commitment to providing exceptional customer serviceTeam player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skillsWe Offer :
Competitive salary401K MatchBonus opportunitiesPaid time offWe can offer benefitsA rewarding career opportunity where you can make a meaningful impact on the lives of seniors.A supportive and collaborative team environment.Opportunities for professional growth and development.Ready To Join Our Team?
If you are a highly motivated and compassionate individual with a strong work ethic, we encourage you to apply today! Please submit your resume and cover letter to sjulseth@seniorhelpers.com. We look forward to hearing from you soon!
About Senior Helpers :
Senior Helpers through its franchisees, is the nation's premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer's and Parkinson's, to personal and companion care to help individuals looking for a little assistance with daily activities. Senior Helpers' culture is based on strong core values, recognition of achievements and respect. Senior Helpers of Waukesha is independently owned and operated.
We Are An Equal Opportunity Employer.
We are an equal opportunity employer and prohibit discrimination / harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are a Drug-Free Workplace.
IND901
Salary : $40,000 - $45,000
