What are the responsibilities and job description for the New Lenox - CARE COORDINATOR position at Senior Helpers?

We are expanding and in need of Care Team Coordinators to work in the Western suburbs in and around New Lennox.

This full time position is ideal for a Caregiver with a least 2 years experience. Experience must be on the job and not care for own family.

The ideal candidate will have experience with personal care with both mobile and bed bound clients.

The roll does involve being in the field supporting our clients as needed but ALSO includes working in the office learning administrative skills and supporting the office team as needed.

Benefits for you :

18 an hour start rate with regular pay reviews and opportunities for promotion for the right person
401(k)set up
Paid Time Off (PTO)
Access to Tap Check (ability to withdraw earned funds in advance of payday)
Regular performance based pay reviews
Mileage paid for qualifying journeys
Paid online and in person training including first aid, CPR, dementia, parkinsons and office skills
Opportunities to learn a variety of roles from hiring and training to marketing and on-boarding of clients. 95% of office staff started as Care staff
Regular team building events
Annual bonus for long serving staff

Why Join Us?

Great Place to Work® Certified

Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging.

Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony.

Duties Include :

Coordinating the caregivers, including support with hiring, first day and ongoing training, performance improvement, and implementation of caregiver training programs in collaboration with the supervisor

Conduct quality assurance site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations.

Reviews the daily logs and timesheets to ensure that each caregiver is following the care plan and that lost hours are identified.

Supports with new hires, terminations, and inactive employees communicating to the Scheduling Manager.

Cover Caregiver call offs on a daily or weekly basis as needed either with helping to find Caregiver replacement or going in person to cover shifts and assist our valued clients ensuring they do not get left without care.

Collaborate with Human Resources with relation to coaching and training of internal staff members; ensure staff communications are accurate and thorough.

Adhere to federal, state, and local laws and regulations.

Qualification Required :

CNA an advantage

Must have minimum of 2 year experience as a Caregiver including having completed personal care, companionship and support to clients with dementia

Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.

Ability to use critical thinking to proactively prevent and solve problems.

Ability to visit clients' homes in the assigned territory.

Ability to learn software programs quickly.

Strong communication skills

Ability to work independently and as part of a team.

Excellent time keeping

About Senior Helpers of Bolingbrook

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are proud to be an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

Salary : $18

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New Lenox - CARE COORDINATOR

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