What are the responsibilities and job description for the Administrative Assistant (IT, Communications Department) position at Senior Living Residences?
Senior Living Residences (SLR) is hiring an Administrative Assistant to provide administrative support to the IT/Communication Team ensuring efficient operations and compliance.
WHO IS SLR?
We are a senior housing management company with an exceptional reputation among both families and professionals for providing quality care, creating innovative programs for residents, and maintaining the highest of industry standards. It is our associates’ commitment to our “Right Values” philosophy that established and maintains this position of excellence, respect and trustworthiness in the senior living industry. We are proud to have been ranked #1 on The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today.
This is a very unique role that will provide a lot of experience and growth opportunities. Work alongside passionate and creative professionals. Enjoy an outstanding benefits package. Join a growing Home Office team dedicated to supporting both the residents living in our assisted living communities and the associates who care for them.
WHAT WILL YOU BE DOING?
- Coordinate meetings, agendas; Take and distribute notes/action planning
- Prepare and distribute timely correspondence and reports
- Process invoices and expense reports
- Assist with the coordination of IT projects and initiatives
- Assist with onboarding and offboarding tasks and user management tasks, ensuring compliance, evidence and documentation accuracy and timely completion, and coordinating access and equipment
- Track and manage software licensing; Conduct monthly audits of software licenses to ensure accuracy and adherence to access and retention standards
- Assist with the management of vendor relationships
- Work with vendors to resolve licensing discrepancies
- Participate in regular vendor meetings to optimize system use
- Assist with the tracking of IT related tickets
- Assist with the documentation and organization of IT procedures and policies
- Assist the IT Project Specialist with the execution and coordination of cybersecurity education initiatives
- Provide basic technical support to IT staff, such as troubleshooting printer issues or assisting with software installations
- Perform other administrative tasks and audits as assigned
- Occasional travel may be necessary
PAY & BENEFITS:
Annual salary starting at $50K
Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health through Blue Cross Blue Shield, dental, and vision insurance, disability coverage, complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:
- DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
- Generous bonus program for referring associates and or residents (up to $2,500!)
- Retail discounts include cell phone plans, pet insurance, home & auto insurance, car rentals, identify theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
- Health Reimbursement Account (HRA) and Flexible Spending Accounts (FSA) to offset medical plan and health care expenses
- Nationwide tuition rewards program
- Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
REQUIREMENTS:
Successful candidates will enjoy working under pressure, thrive in a fast-pace setting
- Strong communication and interpersonal skills
- Excellent organizational, time management, and problem-solving skills
- Impeccable attention to detail
- Proactive approach to compliance and process improvement
- Commitment to ensuring secure, efficient user management and access
- Basic understanding of security principles and privacy regulations
- Ability to learn and adapt to new technologies and processes
- Proficient in Google Workspace
- Familiarity with Monday.com is a plus
- Familiarity with user management tools, cyber security practices, and experience coordinating with managed service providers (MSPs) is a plus
- Experience in IT compliance, user management, or support role preferred
Senior Living Residences (SLR) is an Equal Opportunity Employer, committed to providing equal employment and advancement opportunities for all Job Applicants and our Associates. We aim to attract and retain a diverse staff. SLR honors each associate’s (and resident’s) experiences, perspectives, and unique identities. Each of our communities strives to create and maintain a living and working environment that is inclusive, equitable, and welcoming. We are also proud to have reached Platinum through SAGECare's LGBTQ Cultural Competency Training Program to build bridges between staff and LGBTQ residents and families by telling real stories and forming connections on a human level.
Employment decisions at SLR are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law. In addition, The Community complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, re-hire, transfer, leaves of absence, compensation, and training.
Salary : $50,000
