What are the responsibilities and job description for the Business Process Documenter position at Senior PsychCare?
Senior PsychCare is looking for a Business Process Documenter (often referred to as a Documentation Specialist) who plays a crucial role in ensuring that an organization’s processes are well-documented, clear, and accessible. This is a full-time, onsite, permanent position. Include your desired hourly wage in your application; not including it will disqualify you from the candidate pool.
Key Responsibilities:
- Document Creation and Management:
- Create, review, edit, and format documents such as standard operating procedures (SOPs), work instructions, manuals, forms, templates, and reports.
- Ensure documents are accurate, clear, and compliant with established guidelines and standards.
- Document Control and Versioning:
- Establish and maintain document control processes, including version control, document tracking, distribution, and archival.
- Ensure documents are current, accessible, and properly managed throughout their lifecycle.
- Regulatory Compliance:
- Ensure documentation practices comply with regulatory requirements, industry standards, and best practices (e.g., ISO standards, FDA regulations, OSHA).
- Quality Assurance:
- Conduct quality reviews and audits of documents to identify errors, inconsistencies, and non-compliance issues.
- Recommend corrective actions and improvements to enhance document quality and integrity.
- Collaboration and Communication:
- Work with cross-functional teams, including subject matter experts (SMEs), project managers, quality assurance professionals, and regulatory affairs specialists.
- Gather information, review documents, and facilitate document approvals and revisions.
- Training and Support:
- Provide training and support to employees on documentation processes, systems, and tools.
- Ensure staff members understand document requirements, procedures, and best practices.
Key Skills:
- Organizational Skills: Ability to manage multiple documents, versions, and revisions effectively.
- Attention to Detail: Strong focus on accuracy and identifying errors or inconsistencies.
- Regulatory Knowledge: Understanding of regulatory requirements and industry standards.
- Communication Skills: Effective collaboration and clear conveyance of information.
- Technical Proficiency: Proficiency in document management systems and relevant software tools.
- Problem-Solving Skills: Ability to identify issues and recommend solutions to documentation-related challenges.
