Alternate Administrator (Part-Time)

Seniors Helping Seniors® Kansas City Metro South is an in-home service that matches seniors who need help with seniors who want to help throughout the Kansas City area. We have a vibrant, fast-paced, and friendly office environment and are hoping to find the right person to join our expanding office team.

The Alternate Administrator is a vital link to the growth and success of Seniors Helping Seniors® Kansas City Metro South and will be the ongoing point of contact for clients, their families, community partners and potential caregivers; therefore, strong communication and interpersonal skills are essential qualities in order to be successful in this role. The ideal candidate must have superior attention to detail, excellent written and oral communication skills, and an ability to multitask and see tasks through completion amid frequent interruptions.

Essential Skills and Qualities:

• Enthusiastic. We are looking for someone who is excited about the unique work we do and is able to easily convey this to caregivers, families and community partners.
• Superior attention to detail and ability to switch gears with shifting priorities. Given all of the moving parts and daily interruptions, it is critical that the Alternate Administrator is able to shift their attention while still being detail-oriented and focused on quality.
• Organized, systems-thinker. In an environment with lots of moving pieces, systems are essential and the ideal candidate would have a firm grasp on the importance of organization and systems.
• Highly communicative and collaborative. We are a quickly expanding team and we deeply value cohesiveness and collaboration. Communication and respect are key to our success in serving our clients, caregivers, and referral sources effectively.
• Self-motivated and a “can-do” attitude. If you encounter a problem, we want you to be a part of the solution! While we value collaboration, it is important to have the ability to work independently and the ideal candidate would be someone who is self-directed.
• Strong desire to learn. We want to work with people who are curious by nature and there are lots of learning opportunities offered in our community. We value working with people who are excited about gaining knowledge and we support continuing education opportunities.

Job Responsibilities:

• Organize and direct the home health agencies ongoing functions
• Act as a liaison between the governing body and staff
• Employ qualified personnel in accordance with job descriptions
• Maintain appropriate personal records, administrative records, and all policies and procedures of the home health agency
• Provide orientation for new staff, regularly scheduled in-service education programs, and opportunities for continuing education of staff
• Ensure the completion, maintenance, and submission of reports and records as required by the Kansas Department of Health and Environment
• Lead for prospective in home care assessments and client intake with required documentation
• Ensure that each client admitted to home health agency receives, in writing, the client’s bill of rights
• Effectively liaise between clients, client families, professional partners and caregivers to ensure care is delivered with the highest level of quality amidst ever-changing client needs
• Assisting the Administrator in carrying a caseload of 30-40 clients, where responsibilities would include: ongoing staffing needs, scheduling of caregivers and case management
• Creatively staff new clients using real-time data on caregiver availability and compatibility
• Respond promptly to all incoming calls including calls from caregivers, families, professionals and prospective clients
• Communicate immediately with all key stakeholders regarding any client/caregiver changes - this includes, but is not limited to: caregiver, client, client’s facility, client’s primary contact
• Document all shift changes, adjustments and communications in the company database
• Troubleshoot any issues that arise with any caregiver
• Assist with caregiver/client introductions as needed
• Participate in quality improvement initiatives through in-person caregiver/client check-ins in the community
• Additional duties as assigned by management

Requirements:

· Must be at least 21 years of age

· Must have at least one year of experience as an employee of a home health agency or in a related health care service; and

· Have one of the following:

• A baccalaureate degree
• An associates degree; or
• A certificate from a home health administrator course approved by the Kansas Department of Health and Environment

· Must consent to and pass a background screening process

· Have a baseline and annual TB test on record with Seniors Helping Seniors Kansas City Metro South

· Complete a self-reported health history

· Have a Health Assessment form on record with Seniors Helping Seniors Kansas City Metro South

· Valid driver's license and reliable transportation

· Proficiency in Microsoft Office

· Experience with Clear Care/Well Sky

Passionate about enhancing the lives of seniors