What are the responsibilities and job description for the Experienced Home Care Agency Scheduler position at Seniors Helping Seniors Mid Ohio?
About Us : Seniors Helping Seniors is a leading provider of compassionate and professional home care services. We are dedicated to enhancing the quality of life for our clients by delivering personalized and reliable care by pairing our clients with active mature caregivers. Join our team and be a part of a company that values both its clients and employees.
Position Overview : We are seeking a skilled and organized Home Care Agency Scheduler to help grow our company. As a Scheduler, you will play a crucial role in coordinating and managing client care schedules to ensure optimal service delivery. This is an excellent opportunity for someone with strong organizational skills and a passion for making a positive impact on people's lives.
Responsibilities :
- Create and manage client care schedules, ensuring appropriate matching of caregivers to clients based on needs and preferences.
- Provide exceptional customer service by greeting clients, answering inquiries, and addressing concerns.
- Coordinate with clients, caregivers, and management to accommodate schedule changes and address any issues that may arise.
- Maintain accurate and up-to-date records of client schedules and caregiver availability.
- Communicate effectively with clients, caregivers, and other team members to ensure smooth and efficient operations.
- Collaborate with the recruitment team to ensure an adequate pool of qualified caregivers is available to meet client needs.
Qualifications :
Benefits :
Seniors Helping Seniors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
