What are the responsibilities and job description for the Site Service Supervisor/Superintendent position at Senneca Holdings?
Introduction
At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond. We are committed to exceeding our customers’ expectations and to provide doors that offer safety and protection to our customers’ most important assets…people, products, capital investments and processes.
Overview
Based out of Salt Lake City, we are looking for a Site Service Supervisor/Superintendent for a project in Indiana near
New Carlisle, Indiana
South Bend, Indiana
Position Summary: The Site Service Supervisor/Superintendent is responsible for managing all aspects of field installation projects, from delivery through completion. This role includes overseeing installation crews, coordinating subcontractors, maintaining safety and quality standards, and working closely with internal teams and clients to meet project objectives. This position involves domestic travel.
Responsibilities
At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond. We are committed to exceeding our customers’ expectations and to provide doors that offer safety and protection to our customers’ most important assets…people, products, capital investments and processes.
Overview
Based out of Salt Lake City, we are looking for a Site Service Supervisor/Superintendent for a project in Indiana near
New Carlisle, Indiana
South Bend, Indiana
Position Summary: The Site Service Supervisor/Superintendent is responsible for managing all aspects of field installation projects, from delivery through completion. This role includes overseeing installation crews, coordinating subcontractors, maintaining safety and quality standards, and working closely with internal teams and clients to meet project objectives. This position involves domestic travel.
Responsibilities
- Supervise field installation teams and subcontractors including
- Coaching and mentoring
- Performance management
- Tracking attendance
- Monitoring productivity and efficiency on job sites
- Ensuring compliance with safety protocols and procedures
- Documenting incidents, delays, and issues for reporting and resolution
- Verifying timecards and approving hours worked (if applicable)
- Tracking completion of training and certifications
- Conducting regular check-ins or job site audits
- Providing ongoing feedback and support for skill development
- Monitoring adherence to quality standards and installation procedures
- Develop and manage job site schedules and work assignments
- Coordinate with Project Managers, clients, and cross-functional teams
- Track project progress and make adjustments to meet deadlines
- Oversee material and equipment deliveries
- Maintain accurate daily job site logs and reports
- Promote a positive and safety-driven work environment
- Train and onboard new part-time installers and subcontractors
- Monitor field expenses and manage inventory to support profitability
- Provide technical support and troubleshooting for product and warranty issues
- Collaborate with Product Managers and the PMO office for process improvements
- Serve as a backup to the Director of Installations
- Support and train Service Partners
- Attend quarterly corporate meetings and participate in install team events
- Ensure compliance with quality standards and safety regulations
- All other duties as assigned
- High School Diploma or equivalent (required). Bachelor’s degree in construction management, Engineering, Project Management, or a related field preferred. Equivalent combination of education and experience in construction supervision, field operations, or installation project management will also be considered
- Must have a valid driver’s license
- Must be able to pass a background check and drug screening
- Proven experience managing and training field or construction teams
- Background in construction, installation, or site services
- Experience operating equipment (telehandler, forklift, scissor lifts, and more)
- Familiarity with Microsoft Windows operating systems
- Previous experience with scheduling, resource allocation, and vendor coordination
- Experience creating and maintaining job site documentation
- Strong leadership and team management skills
- Excellent interpersonal and communication abilities
- Highly organized and self-motivated
- Ability to read and interpret measurements, drawings, and basic blueprints
- Ability to perform layout providing critical starting points
- Technical aptitude for using basic hand and power tools
- Able to work collaboratively across departments and with external partners
- Strong attention to detail with a focus on safety, quality, and process improvement
- Up to 50% travel required, both domestically
- Ability to stand for 6-12 hours at a time
- Lift and carry 50-75 lbs. regularly
- Use steps, ladders, and tools requiring fine motor coordination
- Work in both indoor and outdoor environments, including active construction or job sites
- Exposure to noise, machinery, and variable temperatures depending on project location
