What are the responsibilities and job description for the Outside Sales Representative position at Senske Services?
POSITION SUMMARY : The Outside Sales Representative serves as the driving force behind new business acquisition and revenue growth within their territory. By engaging with potential clients, understanding their needs and presenting a tailored solution, this role ensures a seamless transition from prospecting to closing deals. Through effective communication and relationship building the Outside Sales Representative will also help to drive additional revenue growth within our current residential accounts.
RESPONSIBILITIES :
- Travels to potential customer properties to identify needs, provide cost estimates and bids for services. Sells programs and services to present and prospective customers through in-person contact. Secures sales and arranges service dates.
- Measures property with appropriate tools to ensure utmost accuracy in the quoting process.
- Follows established procedures and guidelines to promote and sell Senske products and services within an assigned geographic area, product range, or list of customer accounts utilizing resources and tools provided to achieve sales targets and promotion program objectives.
- Maintains call records, account status, and customer feedback in the CRM system.
- Manages account records and programs in an organized manner.
- Compiles lists of prospective customers for use as sales leads based on information from direct mailing / advertisement campaigns, community activities, and other resources.
- Prepares and maintains proper sales reports.
- Conducts retention and service calls.
- Contacts customers to measure satisfaction after service is completed or to otherwise assist by answering their questions and service concerns.
- Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests to retain customers.
- Other duties as assigned
QUALIFICATIONS :
WE OFFER :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
