What are the responsibilities and job description for the Patient Care Coordinator position at Sentido Health?
Are you ready to be the heartbeat of patient care in a tight-knit, boutique healthcare provider? As our Patient Care Coordinator, you'll be the go-to person ensuring patients' needs are met seamlessly-coordinating treatment plans, follow-ups, order changes, and renewals with ease and a smile!
Why You'll Love It Here :
Quarterly Bonuses - Earn extra based on our company's profitability metrics
Top-Notch Benefits - Medical, dental, vision, and life insurance through CIGNA
Future-Focused Perks - 401(k) match up to 6% with Principal
Recharge Time - Enjoy 80 and up to160 hours of PTO
Competitive Pay - Because we value your expertise
Join a company where collaboration and care aren't just for patients-they're at the heart of everything we do!
Summary
The Patient Care Coordinator is the point of contact to ensure patients' needs are met. The PCC coordinates patients' treatment plans and follow up, order changes, and renewals.
Essential Functions
- Determines insurance eligibility and coverage for a variety of plans and patient-specific situations
- Submits authorization requests to insurance in an accurate and timely manner
- Communicates with patients and families to assess supply needs
- Screens / rescreens patients for nutrition risk per established criteria
- Documents data collection results and makes appropriate referrals to the Dietitian as per
- Communicates effectively with physicians and dietitians regarding patient needs and required documentation
- Works directly with staff, patients, insurance companies and referral sources to ensure the best possible outcomes for our patients
- Documents communication and action plans thoroughly
- Troubleshoots product sourcing issues if applicable
- Special Projects as assigned
- Process customer orders, requests and information updates into a patient order management system
- Performs Order Changes and Renewals
Preferred Education and Experience
Supervisory Responsibility
None
Work Environment
In Office, 1689 C Street, Suite 115, Anchorage, AK 99501
Physical Demands
Able to lift and carry up to 10lbs
Position Type / Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 p.m.
Travel
None
