What are the responsibilities and job description for the Customer Success Internship position at Sentinel Offender Services?
Responsibilities
Sentinel is seeking internship candidates looking to gain hands on experience working with our customer success team. You will spend your summer working with Sentinel’s customer success team and training to build your skills customer relations. You will have the opportunity to learn about some of the most innovative technologies and how we incorporate them with our customer base. This internship program is designed to take your knowledge from classroom knowledge and skills into hands on practical implementation. This position is onsite and located in Downers Grove, IL.
Qualifications
- Must be a Junior or Senior in college working towards a Bachelor’s degree in a related field
- Customer service skill set is required, experience within lifecycle ownership is preferred
- Must strive to continually drive faster “time to value” and improve overall experience
- Demonstrate direct business impact by accelerating delivery against Customer Objectives
- Demonstrate knowledge of product suite to drive scale and efficiency internally and with customers to promote collective success
- Ensure proper delivery, onboarding and adoption of products and services, conduct ongoing compliance
- The candidate must have a car, as this position requires travel between location and the transportation of equipment
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range :
Hourly Rate : $22.00 / hr
What you get :
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us :
Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com / careers.
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity / affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.
Salary : $22
