Shop Technician

Job Title: Shop Technician

Job Type: Full-Time

Company: Sentinel Supply LLC (formerly CTC Gunworks LLC)

Job Overview:

As a Shop Technician at Sentinel Supply, you will play a crucial role in ensuring the smooth operation of our firearms and ammunition retail shop and gun range. You will be responsible for a range of duties, from providing armorer services to officers to managing inventory and fulfilling orders. Your attention to detail, organizational skills, and commitment to maintaining a safe and efficient environment is important to the overall success of our shop.

Shop Technician Responsibilities:

General Shop and Range Maintenance:

• Perform routine inspections and maintenance on the gun range to ensure a safe and functional environment for customers and officers.
• Ensure that demo guns are in excellent condition for customer viewing and testing.
• Oversee the recycling process of range brass to promote sustainability and environmental responsibility.
• Monitor and manage inventory levels, ensuring adequate stock of firearms, ammunition, and related accessories, coordinating restocking efforts as needed.
• Maintain cleanliness of shop, gun range, breakroom, and restroom.
• Ensure office supplies, beverages, and other general items remain stocked.

Customer Service:

• Provide professional armorer services to officers, departments, and customers ensuring firearms are properly maintained and in optimal working condition.
• Conduct Inspect, Observe, and Protect (IOP) procedures on firearms and ammunition to guarantee quality and safety.
• Handle Point of Sale transactions efficiently, including the accurate closing and opening of the register.
• Process and fulfill ammunition orders and returns as needed, for departments and customers, maintaining accurate records.
• Accurately fulfill engraving orders according to customer specifications.
• Coordinate and schedule range appointments for customers and officers.

Shipping and Receiving:

• Manage the shipment process by taking items to USPS and UPS, ensuring timely and secure delivery.
• Receive and process incoming freight items and large ammunition orders, checking for accuracy and completeness.

Qualifications:

• Proven experience in a similar role, preferably in a firearms or retail environment.
• Knowledge of firearms and ammunition, preferred
• Strong organizational and multitasking skills.
• Excellent attention to detail.
• Ability to work independently and collaboratively.
• Effective communication and customer service skills.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Retail sales: 1 year (Required)

License/Certification:

• Firearms License (Preferred)

Ability to Commute:

• Houston, TX 77009 (Required)

Work Location: In person

Salary : $15 - $17