Desktop Support Specialist

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment - we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

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Sentinel is seeking a proactive and personable Desktop Support Specialist to assist our client onsite. If you thrive in a fast-paced environment and pride yourself on delivering white glove service, this is a perfect fit. You’ll play a critical role in supporting internal teams by setting up and troubleshooting hardware, software, and network-related issues. Your day-to-day will include imaging and configuring PCs, setting up servers and printers, and ensuring seamless performance of VPNs, SaaS tools (like BOX and Okta), and collaboration platforms like Teams and Outlook. This is an onsite contract role located in Deerfield, IL.

Key Responsibilities:

• Deliver high-touch, white glove IT support to internal users
• Build, image, and configure PCs and Macs
• Provide support for Windows 10/11, macOS, Teams, Outlook, VPNs, and Okta
• Troubleshoot hardware issues, networking problems, and SaaS platform integration
• Assist with server, printer, and computer setup and maintenance
• Collaborate with team members while staying self-motivated and organized

• Strong experience with Intune, Azure, Windows, macOS
• Working knowledge of BOX, Okta, and various SaaS providers
• Solid networking skills and troubleshooting abilities
• Personable, reliable, and comfortable working independently
• Available for an immediate start and onsite work
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude
• We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range: 

$30-$42 an hour

What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.