What are the responsibilities and job description for the Help Desk/IT Systems Administrator position at Sentinel?
Responsibilities
Sentinel is looking for a Help Desk/ Systems Administrator for one of our clients. In this role, you'll be at the frontline of their IT support team, assisting their colleagues with technical issues, troubleshooting software and hardware problems, and providing exceptional customer service. You'll play a crucial role in ensuring their systems run smoothly and our team stays productive. This is a fill time opportunity, reporting onsite at our client location in Vernon Hill, IL.
Qualifications
- Associate’s or Bachelor’s Degree in IT or equivalent with 2 years of experience
- Experience troubleshooting PC software and hardware issues
- Experience troubleshooting network and security issues
- Strong proficiency in Microsoft Windows and Office applications
- NetSuite experience preferred
- Excellent communication and customer service skills.
- Able to lift a minimum of 40lbs unassisted (desktop computers and other devices)
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.
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