What are the responsibilities and job description for the Retail Leadership Role position at SEPHORA?
About the Job:
We are seeking an experienced retail leader to join our team as an Assistant Store Manager. In this role, you will be responsible for supporting the Store Manager in overseeing store operations, driving sales, and improving client satisfaction.
Key Responsibilities:
Assist the Store Manager in ensuring daily store operations run smoothly and efficiently, providing an exceptional client experience.
Develop and implement strategies to drive store sales and increase profitability, working closely with the leadership team to achieve store goals.
Team Leadership and Development:
Lead, coach, and motivate a high-performing team of associates to meet or exceed sales targets, conducting regular performance appraisals and providing ongoing feedback.
Collaborate with the leadership team to ensure effective communication and achievement of store objectives.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service, handling client complaints professionally and providing solutions.
Support client loyalty programs and services, promoting brand engagement and loyalty.
Requirements:
Proven successful experience as a retail assistant manager, preferably in a high-volume setting.
Strong leadership skills, business acumen, and client management abilities are essential.
Excellent communication, interpersonal, and organizational skills, with a proven ability to lift and carry up to 50 pounds.
We are seeking an experienced retail leader to join our team as an Assistant Store Manager. In this role, you will be responsible for supporting the Store Manager in overseeing store operations, driving sales, and improving client satisfaction.
Key Responsibilities:
Assist the Store Manager in ensuring daily store operations run smoothly and efficiently, providing an exceptional client experience.
Develop and implement strategies to drive store sales and increase profitability, working closely with the leadership team to achieve store goals.
Team Leadership and Development:
Lead, coach, and motivate a high-performing team of associates to meet or exceed sales targets, conducting regular performance appraisals and providing ongoing feedback.
Collaborate with the leadership team to ensure effective communication and achievement of store objectives.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service, handling client complaints professionally and providing solutions.
Support client loyalty programs and services, promoting brand engagement and loyalty.
Requirements:
Proven successful experience as a retail assistant manager, preferably in a high-volume setting.
Strong leadership skills, business acumen, and client management abilities are essential.
Excellent communication, interpersonal, and organizational skills, with a proven ability to lift and carry up to 50 pounds.
