Business Development Manager

• For a State Department pursuit, be responsible for arranging customer interaction for the capture team; develop bid solutioning and identify bid strengths; assist the capture team in positioning with the customer and influencing required changes to the procurement; identify key personnel and work with them to get them connected to the Serco hiring process; write as necessary; and develop labor-oriented BoEs.
• Support the pursuit of major bid activities and must be a team player who knows how to create and manage the synergy among business development, operations, capture management, and proposal functions.
• Use your domain expertise as well as an established professional network to support business development targets

• Overall, ten years of experience with five years proven track record of working with or providing services to the targeted US Federal Government in Departments and Agencies such as Department of State, etc.
• Domain expertise in Case Management and/or application processing and administration
• Experience in managed services, solutions and/or BPO preferred,
• Proven experience in the targeted domain, especially operationally.
• Experience delivering the full life cycle of business development activities, including market analysis, accounts planning, account management, opportunity identification and qualification, overall pipeline management, and the development and execution of win strategies.
• Must have excellent communications skills (verbal and written) and highly effective interpersonal skills to carry out daily interactions with technical leaders, business executives, customers, teammates/partners, and subcontractors.
• Bachelor’s degree preferred.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.