What are the responsibilities and job description for the Spa Receptionist position at Serendipity Day Spa?
Job Posting: Part-Time Spa Receptionist
Position: Part-Time Spa Receptionist
Location: Serendipity Day Spa, Pembroke, NH
Schedule: 2-3 evenings per week, Saturdays as needed
Overview: Join our team at Serendipity Day Spa as a Part-Time Spa Receptionist! Due to our current staff returning to school in the fall, we are seeking a dedicated individual to maintain our exceptional service standards during evening shifts and occasional Saturdays. This role is perfect for someone who enjoys providing outstanding customer service and contributing to a relaxing spa environment.
Responsibilities:
- Warmly greet and assist clients upon arrival at the spa
- Manage appointment scheduling and our booking system efficiently
- Answer phone calls, respond to inquiries, and provide information about our services
- Ensure the spa facilities are clean, organized, and welcoming
- Coordinate with therapists and other team members to ensure smooth operations
- Process payments accurately and maintain detailed records
- Promote and sell spa products to clients
- Handle any client concerns or issues professionally and promptly
Qualifications:
- Previous experience in customer service, hospitality, or a spa environment preferred
- Exceptional communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Strong attention to detail and organizational skills
- Knowledge of spa treatments, services, and products is advantageous
- Flexibility to work evenings and Saturdays as required
Benefits:
- Competitive hourly wage
- Employee discounts on spa services and products
- Opportunity to work in a supportive and serene spa environment
- Potential for additional hours as our spa continues to grow
Application Instructions: Interested candidates should submit a resume. Please indicate your availability for evenings and Saturdays. We look forward to welcoming a new team member who shares our passion for exceptional customer service and spa experiences!
Job Type: Part-time
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Evening shift
Ability to Commute:
- Pembroke, NH 03275 (Required)
Work Location: In person