What are the responsibilities and job description for the Front Desk Receptionist position at Serenity Healthcare?
Front Desk Receptionist
Location: Phoenix - Estrella
Schedule: 3 13 hour shifts (May vary)
*Rotational Saturdays Required
We are a reputable healthcare organization dedicated to providing exceptional patient care and service. Our team is committed to creating a welcoming and supportive environment for our patients, ensuring they receive the highest standard of care. We are currently seeking a friendly, organized, and professional Receptionist to join our team.
As the Receptionist, you will be the first point of contact for our patients. You will play a crucial role in ensuring a smooth and efficient operation of the clinic by managing the front desk, assisting patients, and supporting the clinical team.
Key Responsibilities
- Greet patients and visitors warmly, creating a positive and welcoming environment.
- Manage patient check-in and check-out procedures, including collecting necessary documentation and processing payments.
- Maintain and update patient records with accuracy and confidentiality.
- Coordinate with healthcare providers and staff to ensure seamless patient flow and communication.
- Assist with administrative tasks such as filing, data entry, etc.
Requirements
- High school diploma or equivalent required; associate degree or higher preferred.
- Proficiency in Microsoft Office and familiarity with electronic health record (EHR) systems.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Compassionate, patient-focused, and a team player.
Why Join Us
- Opportunity to work in a supportive and patient-centered environment.
- Competitive compensation and benefits package.
- Professional development and training opportunities.
- A chance to make a meaningful impact on patient care.
Who We Are
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
