Demo

Patient Care Advocate

Serenity Healthcare
Austin, TX Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/29/2025

Job Description

Job Description

PCA (Patient Care Advocate)

Serenity Healthcare is seeking a Patient Care Advocate to add to our team of clinical support staff that will help guide our patients in taking back their lives. As a Patient Care Advocate, you are the catalyst for helping patients qualify for interventional treatments and helping them understand the benefits of Serenity’s treatment options. An ideal candidate will have experience with direct customer service and thrive in a positive, results-driven atmosphere.

Trigger Warning :  Working with suicidal patients, listening to trauma from PTSD patients, and having the responsibility to support these patients may be triggering for some people.

Benefits

  • Shortened work week (13-hours shifts)
  • PTO and paid Holidays
  • Medical, Dental, & Vision Insurance (We take care of 90% of your cost!)
  • Career Advancement
  • Opportunity to make a difference

What You’ll Do

  • Act as a liaison between patients and their providers.
  • Deliver a stellar face-to-face patient experience at our clinics.
  • Assist patients in understanding their treatment options.
  • Consult with members to gather pertinent information regarding current symptoms, mental health status, and medication history.
  • What We are Looking For

  • High School Diploma or GED
  • At least 2 years of full-time work experience in a service-oriented role.
  • Strong interpersonal and communication skills
  • Excellent problem-solving and critical thinking abilities.
  • About

    We have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. Serenity’s approach to treating patients is to offer alternative options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting. We believe people should live their best lives, and mental health is a substantial segment of total well-being.

    Learn More About Us

    About Serenity Healthcare

    Serenity’s Provided Services

    Meet our Patients

  • This position is contingent on successfully completing a criminal background check upon hire.
  • Powered by JazzHR

    mpr1OLk29b

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Care Advocate?

    Sign up to receive alerts about other jobs on the Patient Care Advocate career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $58,668 - $82,197
    Income Estimation: 
    $29,761 - $38,121
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $41,924 - $50,720
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $32,750 - $43,253
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $90,911 - $112,927
    Income Estimation: 
    $83,411 - $104,227
    Income Estimation: 
    $94,486 - $132,161
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $84,786 - $108,350
    Income Estimation: 
    $38,028 - $54,588
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Serenity Healthcare

    Serenity Healthcare
    Hired Organization Address Ridge, AZ Full Time
    Healthcare Receptionist Location: Phoenix-Desert Ridge, AZ Are you someone who enjoys connecting with clients/customers?...
    Serenity Healthcare
    Hired Organization Address Henderson, NV Full Time
    PCA (Patient Care Advocate) Serenity Healthcare is seeking a Patient Care Advocate to add to our team of clinical suppor...
    Serenity Healthcare
    Hired Organization Address Charleston, SC Full Time
    Psychiatrist (Outpatient Psychiatrist) Serenity Healthcare is a rapidly growing outpatient Psychiatric group. We underst...
    Serenity Healthcare
    Hired Organization Address Columbia, SC Full Time
    Psychiatrist (Outpatient Psychiatrist) Serenity Healthcare is a rapidly growing outpatient Psychiatric group. We underst...

    Not the job you're looking for? Here are some other Patient Care Advocate jobs in the Austin, TX area that may be a better fit.

    Patient Care Advocate I

    Austin Radiological Association, Dripping Springs, TX

    Patient Care Advocate I

    Austin Radiological Association/ ARA Diagnostic..., Dripping Springs, TX

    AI Assistant is available now!

    Feel free to start your new journey!