What are the responsibilities and job description for the Patient Support Specialist position at Serenity Healthcare?
Job Description
Job Description
Patient Support Specialist
Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Superior, CO office. The primary responsibility is to administer TMS (Transcranial Magnetic Stimulation) treatment and to provide excellent customer experience through empathy and sensitivity. The ideal candidate will have excellent communication skills and a passion for providing the highest level of care to our customers.
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
Perks at Serenity
- Paid Time Off
- 10 Major Holidays Off
- Competitive Pay ($22 / hr)
- 401k
- Medical, Dental, Vision insurance ( Serenity covers 90% of your insurance premium )
- Paid Training and Certification
- Career Growth Opportunity
Other Responsibilities
Qualifications
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job : Full-time (7.5-hour shift)
Office Hours : Monday-Friday : 6 am-9 pm, Saturday : 7 am-7 pm
In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.
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Salary : $22
