What are the responsibilities and job description for the Hospice Patient Care Coordinator position at Serenity Hospice – an Addus family company?
Welcome to Serenity Hospice
">A Leader in End-of-Life Care
Serenity Hospice is a reputable organization committed to delivering high-quality, compassionate care to patients and their loved ones. We recognize the importance of empathy, respect, and understanding in the face of adversity. Our mission is to provide exceptional support and guidance throughout the end-of-life journey.Job Summary
This Patient Care Manager role offers a unique opportunity to join our team of dedicated professionals who share a passion for delivering outstanding patient-centered care. As a key member of our leadership team, you will be responsible for overseeing the delivery of patient services, developing policies and procedures, and ensuring compliance with regulatory requirements.Key Responsibilities
- Develop and implement policies and procedures to enhance program outcomes- Oversee staff scheduling, supervision, and ongoing education- Implement and monitor quality assurance programs or supervise designated QA staff- Maintain accurate and complete medical records, ensuring compliance with relevant regulations- Plan and implement staff education programs to promote excellence in patient careQualifications
- Current RN licensure or equivalent healthcare professional license and education- Minimum five years' experience in healthcare, including two years of supervisory experience- Demonstrated administrative ability, including knowledge of healthcare policies and program responsibilities- Valid driver's license and proof of insurance- Current CPR certification- Compassionate and empathetic approach to patient care