What are the responsibilities and job description for the Spa Coordinator position at Serenity Spa?
Are you passionate about creating a tranquil and rejuvenating experience for spa guests? Serenity Spa in University Place, WA, is seeking a Full-Time Spa Coordinator to join our team. If you have excellent organizational skills, a friendly demeanor, and a passion for providing exceptional customer service, we invite you to apply.
Job Summary: As a Full-Time Spa Coordinator, you will play a key role in ensuring the smooth operation of our spa by coordinating appointments, assisting guests, and managing administrative tasks. You will be the first point of contact for clients, creating a positive and welcoming atmosphere from the moment they walk in the door. This position is ideal for someone who enjoys working in a serene environment and has a keen eye for detail.
Responsibilities:
- Guest Services:
- Greet and assist spa guests in a friendly and professional manner.
- Schedule and confirm appointments via phone, email, or in person.
- Provide information about spa services, packages, and promotions.
- Administrative Tasks:
- Maintain accurate client records and appointment schedules.
- Handle cash and credit card transactions with precision.
- Manage inventory of retail products and assist with product sales.
- Communication:
- Effectively communicate with spa therapists, management, and other staff members.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Maintaining Spa Ambiance:
- Ensure the cleanliness and organization of the spa reception area.
- Assist in maintaining a serene and welcoming atmosphere throughout the spa.
Requirements:
- Previous experience in a customer service or hospitality role required.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Basic computer skills and familiarity with booking software.
- Passion for health, wellness, and the spa industry.
Schedule:
- This is a full-time position that will require you to have one weekend day as part of your regular weekly schedule.
How to Apply: If you are ready to contribute to a relaxing and enjoyable spa experience for our guests, please submit your resume and a brief cover letter explaining your interest in the position.
Serenity Spa is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. We look forward to welcoming a new member to our team who shares our commitment to providing exceptional spa experiences.
Salary : $20 - $22
