What are the responsibilities and job description for the NetSuite Functional Consultant position at Sererra?
Sererra Consulting Group is currently seeking NetSuite Implementation Consultants. This candidate will be responsible for gathering and documenting requirements from key stakeholders and assisting in developing project plans and timelines to successfully deploy NetSuite, as well as Sererra Solution implementations. The candidate will also configure implementations based on each client’s individual requirements, and facilitate end-user training and customer support. Additionally, the candidate will be focused on application support services to clients, whether via phone, email, or in person.
DUTIES AND RESPONSIBILITIES:
- Responsible for the implementation process including requirements analysis, system design, configuration, installation, data conversion, user training, and lifecycle support of NetSuite software
- Setup system and configure according to customer requirements
- Develop test scripts and testing phase
- Assist customers with data conversions
- Make recommendations to customers for new processes and capabilities
- Work closely with sales and support to coordinate the completion of every project
- Create regular written reports detailing project status, and discuss these reports with clients
- Display leadership in project management, with the ability to collaborate as a team
- Participate in the ongoing development of the team and implementation process
- Support the sales team with solutions research and client presentations
- Develop business requirements, specifications, process flows, application designs, configurations, testing, and deployments
- Responsible for on-time, high-quality implementation of our cloud solutions
- Work directly with clients to lead projects, organize business process analysis sessions and develop and deliver key components of the NetSuite solution
- Provide technical support to clients as needed
- Provide input and contribute to the development of new processes and procedures for project completion, including developing new templates and documents
- Ensure the highest level of customer satisfaction
REQUIREMENTS:
- BS/MS degree in a business or technical discipline or equivalent experience preferred
- 3 years experience implementing NetSuite Software
- Strong knowledge of software solutions, including experience in installation, integration, and training
- Excellent written and verbal communication skills
- Strong troubleshooting and analytical skills
- Team-oriented, self-motivated, and very personable
- Able to manage multiple projects and priorities
- Able to work independently and in a fast-paced, deadline-driven environment