What are the responsibilities and job description for the Receptionist position at Serpentini Chevrolet of Westlake?
Job Summary: We are looking for a Receptionist to join our growing team! The right candidate will have excellent communication skills and the ability to handle schedule flexibility. The day-to-day duties in this role include answering dealership group phones, greeting customers, collecting payments, creating receipts for payments. This position will be Saturdays with extra hours available to cover vacations days. We are open 8am-6pm on Saturdays. You will need to be able to stay till 7:00 PM.
Benefits
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off
- Opportunities for advancement
- Employee discounts
Responsibilities
- Answer dealership group phones
- Greet and receive prospects and customers
- Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
- Work cooperatively with the sales team
- Communicate with callers and visitors in a professional, friendly, and efficient manner
- Type receipts
- Collect payments: Cash, Check, Credit Card, Debit
- Distribute documents to sales team when requested
Qualifications
- Excellent communication skills
- Professional presentation
- Punctual nature and ability to handle schedule flexibility
- A professional appearance
Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
