Administrator of Community Living

Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs. Sertoma Star Services’ roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success. By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve. Your Role The Administrator of Community Living is a dynamic leadership role focused on enhancing the quality of life for individuals in our community living programs. You will oversee CILA House Managers, ensuring programs are delivered effectively and align with DHS Rule 115 & 116, CARF standards, and best practices. A critical aspect of this role includes leading efforts for CQL accreditation and assisting with post-merger integration to unify and strengthen our community living services. This position also involves staff supervision, budget management, and maintaining 24-hour on-call support to ensure smooth program operations. By fostering a person-centered environment that prioritizes dignity, respect, and self-advocacy, you’ll help individuals achieve their personal goals and live their best lives. Responsibilities Treats consumers with dignity and respect, while providing them with the support needed to become as independent as possible. Provides support to consumers to obtain outcomes that will allow them to live their best lives possible as documented in their Person-Centered Plan. Serve as each person’s advocate to ensure their wants and needs in regards to their rights are respected Promotes community inclusion by assisting consumers in developing natural supports. Provide leadership, supervision, training and support to all direct reports, while promoting a person-centered environment and self-advocacy concepts. Provide administrative support in accordance with the organization’s policies and applicable laws. Responsibilities include but are not limited to recruiting, onboarding, and training employees; performance management; and conflict resolution Monitor budgeted staff hours of all 24-hour CILA homes; minimize overtime and ensure hours are within budget on a weekly basis. In the absence of a CILA House Supervisor, assume the role and associated responsibilities. Maintain 24-hour on-call accessibility for staffing coverage and other home issues, and a flexible schedule (i.e. days, evenings, and weekends). Ensure delivery and/or coordination of all Residential services are in compliance with DHS Rule 115 & 116, CARF standards, CQL, agency mission, agency policy & procedure, program guidelines and best practice. Work with VP as needed on the development of program budgets, operate programs in a way that meets revenue goals, and routinely monitor program expenses to ensure compliance with program budgets. Qualifications Bachelor degree in a human service field of study preferred. Minimum of two years supervisory/administrative experience, preferably in a residential setting. Good verbal and written communication skills Ability to effectively work with coworkers and consumers DSP Certification by DHS. Knowledge of working with individuals with disabilities Must maintain a valid driver’s license and meet agency driving requirements when required to provide transportation

Salary : $60,000 - $62,000