What are the responsibilities and job description for the Care Manager position at Sertoma Star Services?
Your Role
The Care Manager is directly responsible for service planning, identification of needed supports, and routine contact and home visits with Class Members who are transitioning out of long-term care environments to independent living. This position is responsible for multiple aspects of the transition process and services received during both pre and post transition. The Care Manager is responsible for collaborating with a multi-disciplinary team to ensure members’ service needs are met.
Responsibilities
Conduct Comprehensive Service Plans (CSPs) for Class Members who are proceeding to transition to evaluate their clinical, functional, or behavioral needs and to ascertain how transitions may be delayed or stalled. Work directly with the Class Member to develop goals to support their progress toward transition. Responsible for regularly updating the CSPs as needed.
Conduct monthly home visits of all Colbert Class Members upon transition into the community for at least 18 months following transition while maintaining documentation of all visits.
Build and maintain positive rapport and demonstrate effective communication with nursing facility staff, Managed Care Organizations, subsidy providers, UIC-College of Nursing, and Illinois Department of Human Services (IDHS) to support comprehensive, quality care.
Attend team meetings across Community Clinical Services to monitor the transition supports and direct services provided to Class Members to ensure that goals of the CSPs are being met.
Primary agency representative in weekly clinical call with UIC-CON to discuss case reviews, post-transition, reportable incidents and/or mortality incidents regarding Class Members. Complete necessary information gathering and follow up in collaboration with the teams within Community Services.
Schedule and document all billing activities to meet departmental deadlines, timeframes and productivity standards.
Qualifications
Master’s degree in human services related field.
Minimum of one year of clinical and/or administrative experience.
Minimum of one year experience working with individuals with mental illness and working knowledge of the recovery-model preferred.
Strong organizational skills and detail oriented.
Experience with mental health services community resources networking.
Experience with Medicaid Rule 140 documentation and billing requirements preferred.
Effective communication skills, both oral and written.
Valid driver’s license and documentation of current auto insurance, with an acceptable motor vehicle report.
Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs.
Salary : $50,000 - $55,000