What are the responsibilities and job description for the Servicing Collateral Specialist position at Servbank?
Description
Collateral Specialist is responsible for the movement of the collateral and other necessary documents from the Custodian to Servbank or its clients. The Collateral Specialist communicates between clients, Attorney’s, prior servicers and internal teams to obtain missing documents, review them for completion and upload images into in SIME. All employees of Servbank are expected to provide quality customer service and maintain high ethical standards when serving our clients.
About Servbank
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Duties And Responsibilities
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Collateral Specialist is responsible for the movement of the collateral and other necessary documents from the Custodian to Servbank or its clients. The Collateral Specialist communicates between clients, Attorney’s, prior servicers and internal teams to obtain missing documents, review them for completion and upload images into in SIME. All employees of Servbank are expected to provide quality customer service and maintain high ethical standards when serving our clients.
About Servbank
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Duties And Responsibilities
- Request the original collateral from the custodian for Loan Modifications, CEMA, Foreclosures and Repurchases on servicing and subservicing loans.
- Reconcile all Foreclosure files requested weekly and communicate discrepancies to the Default team or clients.
- Run daily reports within SIME to reconcile default files, prepare 11708 forms with Liquation codes, and upload to SIME and Deutsche Bank.
- Review CEMA packages in their entirety, and condition for any missing documentation.
- Retain and maintain a log for all collateral received, to include contents and tracking information.
- Review, Research and Resolve all CEMA request entered in the CEMA inbox daily.
- Review, Research and Resolve all inquiries within the Collateral Support Inbox daily.
- Responsible for completing monthly warehouse reconciliations for servicing and subservicing loans.
- Team member is also responsible to package, log and ship all recorded modifications and/or trailing documents back to Clients.
- Previous work in loan servicing, collateral management, or banking is preferred.
- Analytical Skills: Ability to analyze financial documents and collateral information.
- Attention to Detail: Accuracy in reviewing and processing documents.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
- Communication Skills: Good written and verbal communication.
- Technical Skills: Proficiency in Microsoft Office, especially Excel, and familiarity with loan servicing software.
- Team Player: Works well with others.
- Customer Service: Focused on providing excellent service.
- Ethical Standards: High level of integrity and ethical standards.
- High School diploma and/or some college
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
