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Member Service Representative/Teller (full-time)

Service 1 Federal Credit Union
Shell, MO Full Time
POSTED ON 12/12/2024 CLOSED ON 2/1/2025

What are the responsibilities and job description for the Member Service Representative/Teller (full-time) position at Service 1 Federal Credit Union?

Do you enjoy working in a team environment with team members who are committed to providing outstanding member service? Are you passionate about serving your community in order to make a difference for as many people as possible? If you answered yes to both of these questions, Service 1 Federal Credit Union may have an opportunity for you!

Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders. Greet members and answer phones. Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts. Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc. Other duties as assigned.

Educational and Experience Requirements:

  • High School Diploma
  • Experience in financial institutions (preferred)

Required Skills:

  • Ability to represent Service 1 FCU in a professional manner
  • Attention to detail
  • Ability to analyze and research information
  • Flexibility in work assignments
  • Excellent written and verbal communication skills
  • Knowledge of credit union products and services

Service 1 Federal Credit Union offers an amazing benefit package. A generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE

Job Type: Full-time

Benefits:

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Physical Setting:

  • Office

Schedule:

  • Monday to Friday

Work Location: In person

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