What are the responsibilities and job description for the CSR - Customer Service Representative position at Service Loans?
Obtain and verify application information of individuals applying for a loan. Assist with maintaining customer files, and daily paperwork. Comply with all State and Federal regulations as well as Company Policies.
Processes payments and maintains up-to-date customer information in the computer system.
Helps office reach daily and monthly performance goals by consistently offering renewals and selling referrals.
Communicate (by phone) with delinquent to resolve delinquency. Trace debtors who change residence without notifying creditors to evade payment of bills (skips.)
Maintain individual (balanced) cash drawer> Prepare, proof and make daily bank deposit(s).
Perform training exercises, including taking time to become knowledgeable of the Training Guide and Operations Manual.
Sort and distribute all incoming mail.
Assist in maintaining the cleanliness and organization of the office.
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: No more than 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- McKinney, TX 75071: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18