What are the responsibilities and job description for the Inside Sales Rep position at SERVICE TIRE TRUCK CENTER INC?
Job Details
Description
Inside Sales Join a 60 year young and growing company. With 50 locations in 8 states, Service Tire Truck Centers, Inc. has a Full-time position available for an Inside Sales/Front Office Support person.
Responsibilities include:
- Answering phones
- Handles inbound sales calls to initiate service request
- Handle all walk-in sales calls
- Billing customers using multiple computer programs
- Emphasizes product features, quotes prices and prepares sales orders
- Builds and maintains customer’s relations
- Investigates and resolves customer problems
- Collecting and writing up road calls information and taking orders for Service Tire account customers
- Works hand in hand with walk-in customers to ensure excellent customer service
- Making collection phone calls (as needed)
- Supporting service manager and other employees
- Billing customers and mailing invoices (as needed)
- Processes mechanical repair invoices
- Helps in ordering parts
- Many other office related duties
The Ideal Applicant should have strong interpersonal skills, computer experience, and the ability to work independently while handling multiple tasks in a fast pace setting
You must be professional, friendly and courteous when dealing with customers both on and off the phone
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty in an acceptable amount of time with an acceptable level of accuracy after completion of the training period. The requirements listed below are representative of the knowledge, skills, and /or the ability required
- Ability to use and work with a computer
- Basic tire knowledge
- Knowledge of basic computer skills and email
- Clerical skills/Filing/Mailing
- Ability to multi task in a fast paced environment
- This position is required to handle monetary transactions and work with a credit card machine.
Full benefit package that includes:
- Medical, Dental, Vision & Prescription plan
- Paid Holidays
- PTO
- 401K with company match and more!
- Industry leading wages
Service Tire is a Equal Opportunity Employer
Qualifications
