Janitorial Supervisor (Bilingual)

Job Description

Position Overview:

The Bilingual Working Supervisor will lead a team of cleaning staff to ensure all service commitments are met within budget and with the highest standards. This hands-on role involves managing daily operations, conducting quality audits, and addressing staffing needs. As a key member of the operations team, you will have the opportunity to significantly impact employee performance and customer satisfaction.

Key Responsibilities:

• Team Leadership: Supervise and lead a team of cleaners to ensure performance standards are met.
• Recruiting & Training: Assist with recruiting, interviewing, and training new team members on cleaning procedures and safety protocols.
• Daily Operations: Oversee day-to-day operations, arrange/provide coverage for call-outs, monitor service quality, and complete daily recaps of inspections.
• Inventory Management: Order and manage building supplies and consumables, ensuring adequate stock levels.
• Client Relations: Respond promptly to client requests and concerns, ensuring a high level of customer satisfaction.
• Safety Compliance: Ensure safety protocols are followed, including uniform standards and the use of proper equipment.
  
  

Qualifications:

• Education: A high school diploma is required; a bachelor's degree is preferred.
• Experience: 3-5 years of supervisory experience in the cleaning or facilities management industry.
• Skills:
• Bilingual in English and Spanish
• Proficient in Google Suite
• Knowledge using mobile apps such as ExpressTime and CompanyCam is a plus!
• Strong leadership, communication, and organizational skills
• Ability to manage multiple sites and staff in a fast-paced environment
• Self-motivated with a focus on team accountability
  

Physical Requirements:

• Able to lift up to 35 pounds and carry a 25-pound backpack vacuum cleaner.
• Frequent walking, standing, climbing, bending, twisting, and kneeling.
• Must be willing to work in damp, dusty, or soiled environments and handle hazardous materials, including bodily fluids.
  
  

Compensation & Benefits:

• Pay Rate: $21-$24 per hour (Non-Exempt, Full-Time)
• Benefits Include:
• 401(k)
• Health, Dental, and Vision Insurance
• Paid Time Off
• Parental Leave
• Referral Program
• Employee Assistance Program (EAP)
  

Company Overview:

We are a growing organization dedicated to providing high-quality commercial cleaning services. We offer a positive work environment where our employees are valued, supported, and given opportunities for career advancement. Join our team and directly impact customer satisfaction and service excellence!

Why Work With Us?

• Opportunity for growth and career advancement in a supportive and growing organization.
• Competitive pay and benefits with a strong focus on employee well-being.
• Join a diverse team where your contributions are recognized, and your success is celebrated.
  
  

Company Description

At ServiceMaster TBS, we provide customized cleaning plans for businesses in Pennsylvania, New Jersey, New York, Connecticut and Delaware. Locally owned and operated, we care about our neighbors, which include you, your customers and employees.

We offer competitive pay, comprehensive benefits, and clear paths for advancement.

If you are passionate about leadership and customer service and have experience in the cleaning industry, we invite you to join our team!

At ServiceMaster TBS, we provide customized cleaning plans for businesses in Pennsylvania, New Jersey, New York, Connecticut and Delaware. Locally owned and operated, we care about our neighbors, which include you, your customers and employees. We offer competitive pay, comprehensive benefits, and clear paths for advancement. If you are passionate about leadership and customer service and have experience in the cleaning industry, we invite you to join our team!