Estimator

Summary:
At ServiceMaster, we pride ourselves on delivering exceptional service to our customers. As an Estimator, you'll play a crucial role in helping homeowners recover from insurance losses. Reporting to the Branch Manager, you'll provide fast and accurate estimates, negotiate with insurance adjusters, and ensure customer satisfaction.

Why Join Us?

• Impactful Work: Make a real difference by helping customers navigate challenging situations and restore their homes.
• Professional Growth: We support your development with industry-leading training, including Xactimate certifications and opportunities for cross-training.
• Collaborative Environment: Work alongside a dedicated team who are committed to excellence and customer service.
• Dynamic Role: Enjoy a variety of tasks, from sales and customer liaison to on-call emergency response and detailed estimating.

Key Responsibilities:

• Sales: Close sales after insurance approval, maintain communication, and ensure contracts are signed and policies reviewed.
• Customer Liaison: Serve as the primary contact, manage expectations, and ensure paperwork is completed.
• On-Call Duties: Participate in after-hours emergency calls, contact customers promptly, and dispatch teams for large losses.
• Estimating: Create Xactimate estimates for initial losses, supplements, and change orders, ensuring profitability.
• Budget Management: Write estimates, oversee transitions to Project Managers, and maintain contact throughout the job.
• Financial: Assist with non-payment issues, collect deductibles, and understand mortgage company requirements.
• Documentation: Update job statuses in Xactimate, XactAnalysis, and DASH, maintain effective documentation, and follow company procedures.

Requirements:

• Experience: Construction and/or estimating experience preferred; Xactimate certifications required within one year.
• Skills: Strong interpersonal communication, computer skills (Word, Excel), and organizational abilities.
• Work Environment: Typical shifts are 7:30 a.m. to 5 p.m., with potential overtime and on-call rotation for emergencies. Work environments may vary and include hazardous conditions.

Personal Development:
Employees are expected to stay updated on industry trends and participate in professional development.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Monday to Friday
• Rotating weekends

Application Question(s):

• Are you willing to participate in an on-call rotation?

Experience:

• Construction estimating: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Wausau, WI 54401 (Required)

Work Location: In person

Salary : $70,000 - $75,000