Sales Account Representative

Position Overview

Manages relationships with current customers and referral sources prospects for additional revenue opportunities. The position pays an hourly wage plus 1 percent of direct sales revenue, as well as other bonuses tied to customer satisfaction.

Job Responsibilities

• Prepares documents for job file, and reviews files to ensure they are accurate and complete
• Contact customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develop new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters, plumbers, and other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

Job Requirements

• High school graduate or equivalent;
• 1-2 years experience in the Disaster Restoration field; preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written and verbal communication skills
• Good customer service skills
• Highly motivated, strong work ethic, and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Local and regional travel may be required for trade shows, training, networking events, and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled in using social media and other web-based sales tools

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Incumbent must be prepared to :

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods while using office equipment such as computers, phones, etc.
• Fingering and Repetitive motions; such as movement of wrists, hands, and fingers while picking, pinching, and typing during your normal working environment.
• Ability to drive for extended periods and get in and out of the vehicle when visiting insurance agents, subcontractors, and other key relationships.
• Express or exchange ideas with others quickly, and accurately, and receive and act on detailed information.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screens, and expansive reading.
• Be exposed to various inside working conditions : The change of building environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Salary : $30,000