What are the responsibilities and job description for the National Account Manager position at ServiceMaster RRH?
Benefits
ServiceMaster TRS: Total Restoration Services is seeking an individual who can deliver exceptional customer service, the National Account Manager is responsible for ensuring client satisfaction, overseeing the operational aspects of commercial restoration projects, and actively supporting sales efforts and account growth by identifying new opportunities, strengthening client relationships, and collaborating with internal teams to expand service offerings.
About Us
At ServiceMaster TRS: Total Restoration Services, we restore more than just property—we restore peace of mind. We specialize in commercial and residential restoration following water, fire, and other disasters, partnering with clients nationwide to deliver fast, reliable, and compassionate service. Our team thrives on excellence, integrity, and the opportunity to make a meaningful impact in times of need.
What You’ll Do
Client Management
If you’re passionate about building strong client partnerships and ensuring project excellence, we’d love to meet you. Apply today and be part of a team dedicated to restoring more than just property.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries should be made directly to this location.
Compensation: $57,000.00 - $63,000.00 per year
ServiceMaster TRS: Total Restoration Services is a leading provider of disaster restoration services, specializing in water and fire damage restoration for both residential and commercial clients. Our commitment to excellence and dedication to restoring peace of mind drive us to exceed customer expectations in every project we undertake. Our team is composed of passionate professionals who share a vision of delivering exceptional service and making a positive impact in the communities we serve. If you're looking to join a dynamic team where your work truly makes a difference, we invite you to explore our career opportunities.
We invite you to apply and become a part of our team. Click on “Show Me All Jobs” to view our current openings in Houston, TX and Connecticut and find the role that’s right for you.
For general inquiries, please email us at hr@smtrs.com (O: 203.327.3477) We’re here to help!
Visit our Company Website or connect with us on social media:
SM TRS - Houston
Website
Instagram
Facebook
Linkedin
SM TRS - Connecticut
Website
Instagram
Facebook
Linkedin
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
ServiceMaster TRS: Total Restoration Services is seeking an individual who can deliver exceptional customer service, the National Account Manager is responsible for ensuring client satisfaction, overseeing the operational aspects of commercial restoration projects, and actively supporting sales efforts and account growth by identifying new opportunities, strengthening client relationships, and collaborating with internal teams to expand service offerings.
About Us
At ServiceMaster TRS: Total Restoration Services, we restore more than just property—we restore peace of mind. We specialize in commercial and residential restoration following water, fire, and other disasters, partnering with clients nationwide to deliver fast, reliable, and compassionate service. Our team thrives on excellence, integrity, and the opportunity to make a meaningful impact in times of need.
What You’ll Do
Client Management
- Act as the primary liaison for national accounts
- Maintain clear, timely communication with clients and partners
- Resolve concerns and ensure a high level of satisfaction
- Assign and monitor restoration jobs across the partner network
- Ensure timelines, quality standards, and client expectations are met
- Collaborate with internal teams to support project execution
- Coordinate required paperwork and billing documentation
- Review files for accuracy and compliance with client guidelines
- Work with the admin team to ensure timely invoicing
- Strengthen client relationships and identify new service opportunities
- Provide feedback to improve operations and service delivery
- Support account performance through data tracking and reporting
- Identify opportunities to grow accounts and expand service offerings
- Strengthen client relationships and provide strategic recommendations
- Monitor performance metrics and drive continuous improvement
- Pass background check and drug screening
- Occasional travel for client meetings or site visits
- Valid driver’s license (must meet insurance requirements)
- Available for occasional after-hours support (on-call rotation)
If you’re passionate about building strong client partnerships and ensuring project excellence, we’d love to meet you. Apply today and be part of a team dedicated to restoring more than just property.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries should be made directly to this location.
Compensation: $57,000.00 - $63,000.00 per year
ServiceMaster TRS: Total Restoration Services is a leading provider of disaster restoration services, specializing in water and fire damage restoration for both residential and commercial clients. Our commitment to excellence and dedication to restoring peace of mind drive us to exceed customer expectations in every project we undertake. Our team is composed of passionate professionals who share a vision of delivering exceptional service and making a positive impact in the communities we serve. If you're looking to join a dynamic team where your work truly makes a difference, we invite you to explore our career opportunities.
We invite you to apply and become a part of our team. Click on “Show Me All Jobs” to view our current openings in Houston, TX and Connecticut and find the role that’s right for you.
For general inquiries, please email us at hr@smtrs.com (O: 203.327.3477) We’re here to help!
Visit our Company Website or connect with us on social media:
SM TRS - Houston
Website
SM TRS - Connecticut
Website
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Salary : $57,000 - $63,000
