Estimator

We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!       What We Offer: Medical, Dental, and Vision start the first day of the month following your date of hire 401 (k) match 15 days paid time off and paid holidays, including 2 floating holidays Career growth and advancement Estimator We are adding an Estimator to our team. In this role you will use franchisee provided claim information to create an accurate estimate in Xactimate or Symbility of work done on a job. What you will do: Determine what factors will influence the cost of a service Prepare material, cost, and labor estimates for the service Develop and maintain relationships with company vendors and contractors Compile and record actual costs Understand the project/program and its requirements Determine key variables for cost and other estimates Access intake information within R365, MICA Mobility, and Xactanalysis Produce sketches within Xactimate Produce estimate in either Xactimate or Symbility for any Water, Fire, Contents, Packout, Mold, Trauma or Reconstruction job Utilize QA Assist and ensure adherence to industry compliance standards Maintain and update tickets in Zendesk Ensure accuracy of client billing process What you will bring: Proficient with estimating software (Xactimate or Symbility) Knowledge of Restoration processes in Water, Fire, Mold, Packout, Contents, Trauma and Reconstruction Ability to utilize strong multi-tasking, organizational, prioritization, and follow-up skills necessary for managing multiple projects at one time in a professional manner and under minimal supervision Strong verbal and written communication skills with customers, insurance carriers, and team members Possess high accuracy and attention to detail Demonstrate a high sense of urgency High School diploma and six months to one-year related experience and/or training Experience in Claim File handling in Restoration related field required One-year experience using Xactimate, Xactanalysis, Symbility, MICA and/or Zendesk About ServiceMaster Brands ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.6B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, TWO MEN AND A JUNK TRUCK®, ServiceMaster BioClean®. While each brand maintains a distinct identity, we share a commitment to our stakeholders that we live our purpose to Be There When You Need Us™. Whether helping a family to recover their most precious items and return to their homes following a fire, enabling a business to provide a clean, welcoming work environment to their employees, or moving a young couple to their first home, our Core guides our actions: • Do what’s right. We show leadership and courage by demonstrating integrity and doing what’s right for our teams, partners and customers. • Take care of each other. We put others first and create a safe environment for people to be successful and supported. • Think like an owner. We are passionate about our work, empowered to make decisions and accountable to each other to achieve results. • Bring out the best in others. We include all voices, seek out different points of view and invite healthy conflict to find the best ways to reach our goals. • Act with agility. We stay nimble, continuously listen and learn, and take smart risks to innovate and deliver long term success. • Play to win. We come prepared, stay on offense and stretch ourselves to deliver our commitments to all stakeholders. Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career. ServiceMaster Brands is headquartered in Atlanta, Georgia. Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $94 billion in annual system revenues from 107,500 locations in 50 states and 118 countries. Please visit www.roarkcapital.com to learn more. It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.