Safety & Risk Specialist

We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!    What We Offer: Medical, Dental, and Vision 401 (k) match Paid time off and paid holidays Career growth and advancement Safety & Risk Specialist We are currently looking for a collaborative and reliable Safety & Risk Specialist to join our team to promote a world-class safety culture across the entire TWO MEN AND A TRUCK® System. The Safety and Risk Specialist and Senior Safety and Risk Specialist work closely with the DOT, Operations and Training & Development teams to provide material and guidance to franchises in both risk management and safety compliance, which involves working closely with the operations and compliance departments to constantly communicate and respond to franchises regarding annual safety improvement visits, model safety programs and provide ongoing support to franchises. In this role, you will also monitor, measure and report franchise compliance with safety management policies and programs. What you'll do: Advise and support assigned franchises with their safety program Provide training on claims management, safety compliance, risk mitigation and resources Assist with implementing, updating, and overseeing risk management program and policies Provide guidance on OSHA compliance and other regulations Complete on-site risk assessments and works with locations to improve processes and culture Host monthly safety calls with franchises and franchise staff Manage and update individual franchises risk management scorecard Evaluate annual loss trends and needs assessment to create custom action plan to drive franchise performance Assist with development and updating of policies and procedures as needed Assist in the creation, implementation, and updating of action plans to remediate high risk locations (risk improvement visits and follow-up) Assist with the Training & Development team and third-party vendors to ensure safety training programs are developed and regularly updated Support the development and updates of safety online training manuals Collaborate with safety and risk team to provide up to date and relevant content Assist with monitoring, updating, and promoting safety tools and services including model safety policies, safety training calendars and claims assistance program Provide support for Captive Insurance Program locations Assist with maintenance of Risk Management Hub page Assist franchises with technical support of the annual safety submissions Develop and maintains strong understanding of the TWO MEN AND A TRUCK® System and operating procedures Participate in on-going training through conferences, seminars and webinars as needed What you bring: General knowledge of the TWO MEN AND A TRUCK® System Understanding of OSHA laws and regulations Basic understanding of DOT regulations General knowledge of Safety policies and procedures Excellent organizational skills Ability to travel (required) Strong interpersonal, active listening and communication skills Excellent oral and written communication skills; excellent reading comprehension skills Ability to exercise considerable judgment and discretion, Evidence of the practice of a high level of confidentiality Ability to analyze data and provide recommendations Ability to manage competing priorities of up to 10 franchises Education or Equivalent Experience: Associate degree in business, Human Resources/Safety, Logistics/Transportation, or a related field is preferred A minimum of two years’ relevant industry and/or System experience, which provides the necessary skills, knowledge, and abilities, is preferred This position is based out of our Michigan Support Center in Lansing, Michigan. The role is hybrid, with the opportunity to work from home and the office throughout the week. About ServiceMaster Brands ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, ServiceMaster BioClean®, Indoor Science. Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. ServiceMaster Brands is headquartered in Atlanta, Georgia. Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more. It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com