What are the responsibilities and job description for the Enterprise Manufacturing Solutions Specialist position at ServiceNow?
About Us
At ServiceNow, we're committed to making the world work better for everyone. Our intelligent cloud-based platform seamlessly connects people, systems, and processes, empowering organizations to find smarter, faster, and better ways to work. With a global presence and over 8,100 customers worldwide, including 85% of the Fortune 500, we're driving innovation and excellence in the industry of Customer Service Management.
Job Requirements
To succeed in this role, you'll need:
At ServiceNow, we're committed to making the world work better for everyone. Our intelligent cloud-based platform seamlessly connects people, systems, and processes, empowering organizations to find smarter, faster, and better ways to work. With a global presence and over 8,100 customers worldwide, including 85% of the Fortune 500, we're driving innovation and excellence in the industry of Customer Service Management.
Job Requirements
To succeed in this role, you'll need:
- Prior experience and success with Enterprise Manufacturing industry.
- Full cycle success selling CX solutions into large Enterprise Manufacturing customers and prospects.
- Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor.
- An understanding of the CRM or CX solution-related business processes.
- Experience leading virtual or matrixed teams.
- Ability to understand broad, macro-level business IT needs for a prospective client.
