What are the responsibilities and job description for the Global Enterprise Client Director position at ServiceNow?
Servicenow's Global Enterprise Client Director will be responsible for managing and growing the company's relationships with its largest existing clients in the Aerospace and Defense industry.
The ideal candidate will possess exceptional leadership skills and extensive experience in client management, strategy development, and execution. This individual will oversee the development of customized ServiceNow solutions that meet the specific needs of each client and collaborate with cross-functional teams to ensure seamless delivery.
Responsibilities:
- Develop and execute account strategies to drive revenue growth and expansion.
- Build and maintain strong relationships with executive-level decision-makers at top-tier clients.
- Collaborate with internal stakeholders to create customized ServiceNow solutions that meet client objectives.
- Lead high-performing teams to achieve business goals and deliver exceptional results.
- Identify and capitalize on opportunities to increase revenue and expand service offerings.
Requirements: 7 years of experience in client management, 2 years of experience as a Client Director or equivalent, previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management, and ability to travel up to 50%.