What are the responsibilities and job description for the Sales Operations Analyst position at ServiceNow?
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Job Description
What you get to do in this role:
- Aligned to several Americas regions and territories, the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions.
- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
- Analyze and review current customer licensing, products and usage and identify new revenue opportunities
- Suggest creative pricing and payment solutions balancing customer need and pricing policies.
- Review Quotes and Order Forms for accuracy and completeness.
- Ensure all Orders are approved within pricing and discount policies.
- Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
- Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
- Support sales organization’s requirement for Customer licensing compliance
Qualifications
To be successful in this role you have:
- 2-4 years of proven experience of Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting Sales Reps and Sales Territories
- Strong listening, analytic and organizational skills
- Ability to prioritize to meet business needs
- Effective communicator, both written and verbal
- Team Player with positive attitude ready to work in a fast paced environment
- Results Driven
- Experience in the public federal sector is a plus
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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