What are the responsibilities and job description for the Senior Business Strategy Specialist position at ServiceNow?
ServiceNow makes work work better for people. Our cloudbased platform and products streamline and simplify how work gets done across the enterprise. We are the fastestgrowing enterprise cloud software company at our scale and the #3 best place to work (Glassdoor) in the world. For us this is just the start. We are leveraging the unlimited potential of our platform across every industry geography solution and persona to consistently deliver product and platform experiences our customers love.
Service Now is seeking an analytical and strategic operations manager to join the Platform & GenAI Strategic Operations Team to drive strategic priorities and operational excellence across the Platform & Gen AI organization.
The team member will develop a deep strategic understanding of ServiceNows business across its full product suite enjoy rare visibility across our full portfolio including our Generative AI activities and be highly visible to leaders across the company. This role is highly collaborative providing an opportunity to become a key business partner and establishing strong relationships with a broad set of senior leaders across ServiceNow.
What you get to do in this role :
- Manage and execute operational cadences (e.g. product reviews OKRs etc.) and support alignment between Product leaders and crossfunctional stakeholders
- Support datadriven decisionmaking by defining and tracking relevant product and business KPIs
- Program management with crossfunctional initiatives and programs including coordinating daytoday activities identifying risks and hosting regular status meetings
- Drive process improvements to streamline communication and decisionmaking across teams
- Structure complex problems develop hypotheses conduct analyses and suggest recommendations all in highquality output (written and oral)
- Support senior leaders of the Platform & Gen AI business unit on adhoc analysis
Qualifications :
To be successful in this role you have :
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $109400 $180600 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work : Employment Type :
Fulltime
Key Skills
Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics
Vacancy : 1
Salary : $109,400 - $180,600
