What are the responsibilities and job description for the Senior Staff Hardware Architect Shared Storage position at ServiceNow?
As a Senior Staff Hardware Architect Shared Storage you will directly report to the Senior Manager of Hardware Architecture working on projects that shape the hardware underpinning ServiceNows global cloud with a focus on shared storage systems. The systems you select design and grow will help ServiceNow continue to grow to new heights and to evolve with emerging technologies and customer requirements. This will be a highly collaborative role contributing to a number of critical projects across the ServiceNow datacenter landscape.
What you get to do in this role :
Drive hardware enhancements from original concept through final implementation across all system architectures and assess impact to performance and capacity.
Evaluate and test new products frequently prior to general availability identifying root cause issues through testing and making sound recommendations to resolve issues.
Work closely with operational storage teams and other internal stakeholders to understand requirements and scope solutions.
Identify novel technologies and architectures and benchmark potential changes to prove your theories.
Effectively communicate the value of new and emerging platforms to the ServiceNow organization internally.
Serve as toptier escalation for complex hardware issues.
Qualifications :
To be successful in this role you have :
Production experience with blockbased shared storage systems.
Production experience with NFS CIFS or other file storage protocols.
Working experience with objectbased storage protocols (S3 etc.)
Working experience with FC / FCoE zoning and its related disciplines and terminologies.
Working experience with datacenter networks.
Familiarity with the product lines of at least 3 major current shared enterprise storage vendors (Dell / EMC Pure Storage NetApp etc)
Familiarity with cluster networking protocols / hardware (InfiniBand etc.)
Demonstrated ability to successfully lead complex projects.
Excellent communication & customer skills conflict management and interpersonal skills required.
Basic Qualifications :
10 years of shared storage architecture design and implementation experience in production environments.
10 years profiling and evaluating performance of Linux servers in production environments.
5 years of production experience with NVMeoF FC FCoE iSCSI or other block storage protocols.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $187600 $328300 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work : Employment Type :
Fulltime
Key Skills
Apache Hive,S3,Redshift,Spark,AWS,Solr,NoSQL,Data Warehouse,Internet Of Things,Kafka,DynamoDB,ZooKeeper
Vacancy : 1
Salary : $187,600 - $328,300
