What are the responsibilities and job description for the Business Analytics Data Engineer position at ServiceTrade?
Position Description:
ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We’re seeking a motivated and skilled Business Analyst (Data Engineer) to join our growing team. As a Data Engineer, you will be the linchpin of our data infrastructure—designing and maintaining a scalable, high-performance data warehouse that empowers teams company-wide. Your role will involve building and optimizing data pipelines, defining key business metrics, and leveraging advanced AI tools to streamline workflows. If you’re passionate about harnessing data to drive business impact and enjoy working in a dynamic, innovative environment, this is the role for you.
Why ServiceTrade:
You will join a forward-thinking team where your expertise will directly influence ServiceTrade growth, innovation and decision-making. You’ll work on wide ranging topics from sales and marketing to product and support. You will have a birds eye view of business operations and be a point person for maintaining our source of truth.
What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry.
About You:
You are a results-driven Data Engineer with a Business Analytics background. You have a solid background in DBT, SQL, and Python, and hands-on experience with Google Cloud Platform (BigQuery, Cloud Functions, Cloud Run, etc.). You thrive in fast-paced, collaborative environments and have a keen eye for detail when it comes to designing robust data solutions for internal business usage (not external products). Your proactive problem-solving skills and ability to work seamlessly with cross-functional teams make you an invaluable asset in transforming complex data into clear, actionable insights. You’re not just a coder—you’re a data advocate who takes pride in delivering high-quality, scalable solutions.
Key Responsibilities and Activities:
A few things you’ll want to know:
What does ServiceTrade do?
Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page.
What kind of benefits do you offer?
Go ahead and apply! Let’s get to know each other.
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.
ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We’re seeking a motivated and skilled Business Analyst (Data Engineer) to join our growing team. As a Data Engineer, you will be the linchpin of our data infrastructure—designing and maintaining a scalable, high-performance data warehouse that empowers teams company-wide. Your role will involve building and optimizing data pipelines, defining key business metrics, and leveraging advanced AI tools to streamline workflows. If you’re passionate about harnessing data to drive business impact and enjoy working in a dynamic, innovative environment, this is the role for you.
Why ServiceTrade:
You will join a forward-thinking team where your expertise will directly influence ServiceTrade growth, innovation and decision-making. You’ll work on wide ranging topics from sales and marketing to product and support. You will have a birds eye view of business operations and be a point person for maintaining our source of truth.
What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry.
About You:
You are a results-driven Data Engineer with a Business Analytics background. You have a solid background in DBT, SQL, and Python, and hands-on experience with Google Cloud Platform (BigQuery, Cloud Functions, Cloud Run, etc.). You thrive in fast-paced, collaborative environments and have a keen eye for detail when it comes to designing robust data solutions for internal business usage (not external products). Your proactive problem-solving skills and ability to work seamlessly with cross-functional teams make you an invaluable asset in transforming complex data into clear, actionable insights. You’re not just a coder—you’re a data advocate who takes pride in delivering high-quality, scalable solutions.
Key Responsibilities and Activities:
- Architect & Maintain: Design, develop, and maintain our data warehouse, ensuring high performance, scalability, and robust security.
- Pipeline Development: Build and optimize ETL/ELT pipelines using DBT, Python, and SQL on the Google Cloud Platform.
- Metric Definition: Establish and standardize key business metrics to drive consistent and accurate reporting across departments.
- AI & Automation: Integrate AI-powered tools such as VertexAI to streamline workflows and enhance operational efficiency.
- Cross-Functional Collaboration: Partner with sales, marketing, analytics, product, and engineering teams to understand their data needs and implement effective solutions.
- Data Governance: Enforce best practices in data quality, security, and compliance, ensuring the integrity of our data assets.
- Additional Duties: Execute other responsibilities as needed to support the business and technology objectives.
- Experience: 3-5 years in data engineering, analytics engineering, or a similar role.
- Technical Proficiency:
- Strong expertise in DBT, SQL, and Python.
- Proven experience with Google Cloud Platform tools (BigQuery, Cloud Functions, Cloud Run, etc.).
- Innovation: Familiarity with AI-powered development tools (e.g., Gemini/OpenAI) and a passion for leveraging technology to improve processes.
- Analytical Mindset: Ability to design and maintain scalable data warehouses and define comprehensive business metrics.
- Problem-Solving: Excellent troubleshooting skills and the capacity to work independently in a fast-paced environment.
- Communication: Strong written and verbal communication skills to effectively collaborate with diverse teams.
A few things you’ll want to know:
What does ServiceTrade do?
Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Community Impact Program (Volunteer)
Go ahead and apply! Let’s get to know each other.
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.
