What are the responsibilities and job description for the Fraud Analyst position at ServisFirst Bank?
Job Description
Job Description
At ServisFirst, Our Name is Our Mission.
DUTIES AND RESPONSIBILITIES
The Fraud Analyst reviews and analyzes customer account activity through Fraud prevention tools to avoid loss. The Fraud Specialist will investigate forgery and theft within customer’s accounts and transactions on behalf of the Bank.
The incumbent will :
- Perform daily review on various deposit and GL accounts for suspicious activity
- Utilize Fraud Detective to review check activity on customer accounts
- Submit and track check fraud and forgery requests
- Review debit card fraud disputes
- Work with the field regarding debit card fraud notifications and restrictions.
- Order new and replacement debit cards
- Research debit card requests
- Perform research on client accounts and take action to correct errors as required
- Assist with other areas within Deposit Operations as needed, and assist with special projects as assigned by Deposit Operation Supervisor
- Process garnishments and levies
- Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies
Note : Reasonable accommodation may be made to enable otherwise qualified associates / applicants with disabilities to perform the essential functions of the job.
Note : Additional duties and responsibilities may be assigned.
MINIMUM QUALIFICATIONS
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical requirements and environmental conditions of this position consist primarily of :
EOE / AA
