IT Asset Administrator

IT Asset Administrator

Responsible for maintaining an accurate inventory of Enterprise IT hardware and software assets, tracking their lifecycle, ensuring compliance with agency policies and procedures, and managing the procurement and disposal process, essentially overseeing the organization's IT asset management by keeping detailed records and reporting on asset status and usage to optimize spending and reduce costs.
Duties and Responsibilities:
Inventory Management:
Accurately recording all IT assets including hardware, software licenses, and peripherals
Tracking asset details like serial numbers, purchase dates, location, and assigned users.
Performing regular asset audits to verify accuracy of inventory records.
Asset Lifecycle Management:
Managing the lifecycle of IT assets from procurement to disposal, including decommissioning and recycling procedures.
Monitoring asset usage and identifying potential upgrade or replacement needs.
Compliance Management:
Ensuring adherence to software license compliance and vendor agreements.
Implementing security protocols related to asset management
Reporting on compliance status to relevant stakeholders
Procurement and Deployment:
Collaborating with procurement teams to purchase new IT assets.
Coordinating asset deployment to end users
Reporting and Analysis:
Generating reports on asset utilization, cost analysis, and potential risks.
Identifying trends and recommending improvements to asset management strategies.
ServiceNow ITAM Module:
Configure and maintain the ServiceNow ITAM module.
Create and manage asset records in ServiceNow.
Develop and maintain workflows for asset management processes.
User Management:
Manage user access and permissions within the ServiceNow ITAM module.
Create and update user accounts and roles.
Required Skills:

• 3 years of experience with ServiceNow IT Asset Mgmt. Module (ITAM) is a must.
• Strong organizational and analytical skills
• Attention to detail and accuracy
• Proficiency with asset management software and tools
• Excellent communication and collaboration skills
• Knowledge of relevant compliance regulations
• 3 years of Asset Management experience is a must
• 3 years of experience working within a datacenter environment is a must
• 3 years of experience in an IT Operations role
• Physically able to stand, bend, stoop, climb, reach, and lift up to 50 lbs.
• Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment
• Excellent attention to detail and process discipline
• Experience with IT Ticketing and Asset Management applications like ServiceNow
• Proficiency with Microsoft Office Suite
• Strong ability to analyze data with in-depth knowledge of IT asset lifecycle Other Requirements
• Vendor must provide a work smartphone.
• Candidate must be available off-hours when needed.

Location: Boca Raton, FL (Onsite)